Delivery Manager - Design

Smart Tech Contracting is a Master Systems Integrator delivering turnkey BAS & EPMS solutions for mission-critical data centers. The Delivery Manager – Design provides leadership and oversight of BAS and EPMS design projects, leading a team of Project Managers to ensure consistent delivery and operational excellence.

Responsibilities:

• Lead and mentor a team of Project Managers delivering multiple concurrent BAS and EPMS design projects as an MEP consultant, ensuring operational excellence and high-performance team culture
• Partner with Business Management leadership to drive governance, enforce process compliance, and uphold enterprise project management standards
• Standardize delivery frameworks across the portfolio to ensure consistent alignment with client requirements, quality expectations, and schedule milestones
• Oversee portfolio health by monitoring project status and risk profiles; proactively intervene to resolve performance gaps and safeguard delivery objectives
• Own portfolio-level budgets, cash-flow forecasts, contingency planning, and profitability targets
• Review and approve change of orders and proposals
• Identify portfolio-level risks and implement mitigation strategies
• Serve as primary escalation point for clients
• Chair regular portfolio review meetings with internal leadership and external stakeholders to ensure delivery alignment
• Maintain strong relationships with client teams to anticipate future opportunities and foster repeat business
• Champion the use of Smartsheet and AI-driven analytics to improve schedule certainty, cost predictability, and operational efficiency
• Contribute to and maintain the company’s best practice libraries for hyperscale delivery
• Implement and monitor team objectives to meet set goals
• Manage and execute departmental or organizational projects, ensuring alignment with departmental focus
• Ensure employee adherence to company policies and procedures, serve as the first stop for employee questions on workplace rules and practices
• Direct team members clearly, maintaining consistency with organizational objectives
• Develop team efficiency and prioritization strategies
• Facilitate team member development through targeted coaching
• Resolve conflicts within the team, promoting a collaborative atmosphere
• Perform routine performance evaluations and 1:1 meetings, offering feedback and defining objectives
• Participate in organizational strategy discussions to synchronize departmental and company goals
• Align team efforts with overarching company strategies
• Communicate details effectively to all stakeholders
• Optimize resource management and task assignments within the team
• Adapt resource allocation in response to project demands and departmental needs
• Cultivate a team environment that encourages cooperation and collective problem-solving

Requirements:

• Knowledge of MEP design and general requirements
• Knowledge of materials, methods, and tools involved in the construction of mission critical buildings
• Skilled at using construction management software such as Procore or Autodesk Forma
• Skilled in managing P&L responsibilities, reviewing change orders, and approving vendor/subcontractor agreements
• Skilled in applying industry standards (Uptime Institute, NFPA, IEEE) to ensure compliance, reliability, and performance
• Skilled in workforce planning, performance management, and succession readiness
• Skilled in leading portfolio review meetings, resolving escalations, and aligning delivery with client objectives
• Skilled at using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management
• Skilled in completing assignments accurately and with attention to detail
• Ability to lead, coordinate, and monitor multiple concurrent projects
• Ability to optimize financial performance while maintaining client satisfaction and quality standards
• Ability to develop and implement effective mitigation strategies to safeguard delivery performance
• Ability to foster a high-performance culture built on accountability, collaboration, and continuous improvement
• Ability to build long-term partnerships that drive repeat business and strengthen market position
• Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation
• Ability to work successfully in a remote environment through effective communication and organizational skills, self-motivation, proactiveness and resourcefulness in a distraction free workspace
• Ability to interpret AE construction drawings, standards documentation, submittals and product data sheets
• Ability to analyze and prepare documents, reports and correspondence
• Ability to communicate effectively in both oral and written form (technical and non-technical information)
• Ability to communicate effectively directly with clients and at times serve as primary point of client contact
• Ability to work under pressure and meet close deadlines
• Ability to effectively plan and delegate the work of others
• Bachelor's degree in Engineering, Construction Management, or related field; equivalent military/industry experience accepted
• Minimum of 8 years of project management experience, with at least 4 years managing multiple Project Managers or large delivery teams
• MEP (Mechanical, Electrical, and Plumbing) project management experience
• Organizational skills