POSITION TITLE: Executive - D365 Admin Support
REPORTING TO: Manager – D365 Admin Support
LOCATION: NOIDA, India
We are looking for D365 Admin Support executive to handle the invoices and Billing on D365. Work on the Amadeus Queues and Salesforce queries. The successful applicant will possess strong understanding of Billing and Invoicing activities or Travel background with good knowledge of GDS Refunds, your work will play a major role in maximizing the customer experience related to Invoicing and refunds. You should have experience interacting and working with customers, maintaining the TAT. You should also have excellent organizational skills and be able to handle time-sensitive tasks.
Responsibilities:
Monitors GDS refund queue, General invoicing, Invoice/Reporting adjustment, Credit notes, delivery of invoices timely, Interaction with customers on Salesforce queries, BSP/ARC reconciliation
Requirements and skills:
Two to four years of work experience as Travel consultant or Credit controller
Good Knowledge on Amadeus
Good knowledge of Refunds in GDS or Billing/Invoicing
Good MS Excel skills
English fluent (Written and oral)
Experience on D365 is good to have
Graduate with any discipline
Minimum Experience: 2-4 Years for Executive / 5 years for Sr Executive
