Senior Product Operations Manager

 

Product Operations is the connective tissue of the product organization. We drive key cross-functional initiatives and build the processes, data, and systems that let Product Management, User Experience, Engineering, Product Marketing, Sales Operations, and other functions operate as one motion — from roadmap planning through pricing, market launch, sales readiness and renewal.

As Senior Product Operations Manager, you own the operational backbone of the product organization: the recurring business cadences that keep leadership aligned, the analytics that tell us whether the strategy is working, and the tooling that makes the whole team faster. You will run cross-functional programs, and new initiatives end to end, turn messy inputs into a clear single source of truth, and be trusted to represent the product organization in rooms with senior leaders. This is a high-leverage, high-visibility role for someone who is equally comfortable designing a process, building a model, establishing stakeholder alignment, and driving a decision to close.

• 5-7 years of experience in product operations, business operations, strategy & operations, program management, or a comparable analytical/operational role — ideally in B2B SaaS.
• A track record of owning cross-functional programs end to end, with the judgment to drive alignment among senior stakeholders who don't report to you.
• An understanding of and experience with the product lifecycle and of the Product Management and User Experience functions; and how these roles interface with other functional teams in a high-caliber organization.
• Strong quantitative fluency: comfort building models and analyses in spreadsheets, working with SaaS metrics (ARR, NRR, retention, attach, cohort analysis), and reasoning about data quality and methodology.
• Working proficiency with SQL and/or BI tools, and comfort querying a data warehouse (e.g., Snowflake) and a CRM (e.g., Salesforce) to answer business questions independently.
• Excellent written communication — able to produce clear, executive-ready materials and distill complexity into a crisp recommendation.
• A builder bias: you turn recurring work into durable tools, templates, and processes rather than repeating manual effort.
• Comfort operating with ambiguity and shifting priorities, and the ownership instinct to make progress without waiting for perfect direction.

The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you.  If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).

$100,000 - $150,000 CDN a year

$95,000 - $145,000 USD a year

Salary range (min - max)

Position Type: Current Vacancy

 

 

 

 

 

 

 

 

Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact aoda@magnetforensics.com should you require any accommodations.

 

 

US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.