Project Manager

Holiday Inn Club Vacations is dedicated to strengthening families and is seeking a Project Manager for Performance Marketing Operations. The role involves coordinating integrated marketing projects, building cross-functional relationships, and ensuring timely delivery of marketing campaigns.

Responsibilities:

• Play a pivotal role in delivering integrated performance marketing work that drives the business
• Develop project deliverables, schedules, milestones, and measures of success in coordination with cross-functional team members and internal clients
• Initiate project planning by clarifying the client brief, understanding requirements, and aligning the right teams to reach business goals
• Work with Strategy partners and internal stakeholders to gather complete project information and requirements prior to kickoff
• Work with Strategy, Creative, MarTech, Analytics, and other execution teams to prioritize, scope, and coordinate new project requests and pivot easily when needed
• Coordinate individual responsibilities and reinforce accountability for tasks and deadlines. Understand each team member's role and capabilities to align the right resources and support strong campaign outputs
• Monitor and maintain milestone dates and schedules throughout the life cycle of a project. Help bring projects to completion through the execution of paid media, CRM, eCommerce/web, social, and technology teams
• Evaluate status; anticipate schedule and budget problems; coordinate and communicate adjustments to schedules and budgets as indicated; and elevate problems that cannot be resolved through coordination
• Identify actual or potential conflicts, dependencies, blockers, and resource constraints, and resolve them, facilitate their resolution, or elevate them for resolution
• Nurture positive, collaborative working relationships with internal and external colleagues. Champion consistent Performance Marketing Operations processes and help promote strong cross-functional partnership throughout the organization
• Maintain accurate project plans, task status, approvals, and documentation in Workfront or the designated project management system, and deliver regular status reports to stakeholders, the department, and management
• Define deliverables, making sure the team knows exactly what the final product is and when it must be delivered
• Coordinate final project review and approval by combining deliverables, routing work for stakeholder review, gathering feedback, and communicating required changes or updates to the team
• Understand overall assigned campaign objectives, campaign targeting and segmentation, and nuances of supporting materials, including differences in segment treatments, branding, contact information, and related requirements
• Contribute to marketing strategies, testing, and execution of integrated campaigns and programs

Requirements:

• Bachelor's degree in Business, Marketing, Project Management, or a related field or equivalent experience required
• 3-5 years of project management experience within marketing, digital, or performance marketing environments
• Experience managing multi-channel marketing campaigns and using Workfront or a similar project management tool is required
• Working knowledge of project management methodologies, PMI best practices, marketing operations workflows, and campaign lifecycle management
• Hands-on experience with Workfront or a similar project management tool
• Strong project/program management, interpersonal, communication, and negotiation skills
• Ability to quickly adapt between strategic and tactical thinking and work well within both
• Proven ability to manage multiple campaigns and initiatives for multiple stakeholders while balancing conflicting priorities
• Proven ability to identify risks, blockers, and dependencies and drive solutions that keep projects on track
• Ability to work well in a fast-changing, deadline-driven environment
• Excellent organizational skills, including strong attention to detail and the ability to manage multiple projects simultaneously
• Experience with multi-channel marketing execution, including paid media, CRM/email, eCommerce/web, digital, social, OOH, and print
• Ability to maintain accurate project documentation and follow established SLAs, templates, playbooks, and workflow standards
• Proficiency in Microsoft Office
• Strong listening and relationship-building skills, with intellectual curiosity, drive, determination, a continuous improvement mindset, and a strong sense of ownership
• PMP or similar project management certification is a plus
• Reporting or data visualization experience is a plus