Senior Product Manager - Utilization Management

CVS Health is committed to building a world of health around every individual, providing a connected and compassionate health experience. The Senior Product Owner, Utilization Management will manage products within the Utilization Management value stream, translating business needs into clear product priorities while collaborating with various teams to deliver high-value outcomes.

Responsibilities:

• Manage and prioritize the product backlog for an assigned product within the Utilization Management value stream
• Translate business, operational, clinical, and regulatory needs into clear product requirements and delivery priorities
• Serve as a liaison between business stakeholders and technology teams to ensure shared understanding of priorities, scope, and expected outcomes
• Partner with Engineering, Architecture, Design, and cross-functional stakeholders to deliver features and enhancements aligned to business and operational goals
• Support platform capabilities across Commercial, Medicare, and Medicaid while accounting for line-of-business-specific needs
• Identify, manage, and communicate dependencies, risks, and impacts across teams, products, and workflows
• Support development and ongoing refinement of the product roadmap for the assigned product area
• Define, monitor, and socialize product, delivery, and outcome metrics tied to business objectives
• Partner with leadership to support implementation planning, readiness, and communication for new capabilities
• Contribute to cross-product coordination and value stream planning to support broader Utilization Management strategy

Requirements:

• 7-10 years work experience
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Prior working experience working in an agile environment
• Strong negotiation, organizational, management, analytical and people skills
• Collaborating with multi-disciplinary product teams
• Comfortable and confident to lead team discussions
• Fact-based problem solver with the ability to proactively identify and address potential issues, evaluate alternative courses of action, and make sound management decisions
• Strong critical thinker who makes balanced, insightful decisions. They should display confident decision-making while considering not only their product component or experience, but also the broader impact on the business
• Able to coach and mentor junior team members