Technical Product Owner/Business Analyst (Remote - US)

Nextech Systems is a leader in specialty healthcare technology solutions. The Technical Product Owner / Business Analyst supports reporting, analytics, and data platform initiatives by translating product direction into clear, detailed requirements and collaborating with various stakeholders to ensure effective product delivery.

Responsibilities:

• Translate Director-owned epics, roadmap themes, stakeholder requests, and discovery notes into clear, actionable STRYs, acceptance criteria, and implementation-ready requirements
• Partner with the Director, Product Management to refine scope, identify open questions, document assumptions, and ensure delivery teams have the detail needed to begin work
• Maintain a healthy, well-groomed backlog by preparing stories ahead of sprint planning, clarifying dependencies, and supporting backlog refinement
• Facilitate sprint planning, backlog grooming, and cross-functional working sessions when needed to keep delivery moving
• Track follow-ups, decisions, open questions, and requirement changes across Product, Engineering, Data Engineering, QA, Support, and stakeholder teams
• Support administrative product delivery tasks, including request tracking, ticket hygiene, documentation updates, and stakeholder follow-through
• Conduct stakeholder interviews, internal discovery, gap analysis, and process review to clarify business needs and translate them into detailed product requirements
• Define user workflows, current-state and future-state process flows, report behavior, edge cases, and validation rules
• Author crisp, unambiguous requirements that include business outcomes, user needs, functional behavior, data expectations, error handling, and acceptance criteria
• Break complex reporting and data platform work into smaller deliverable increments that can be sequenced across sprints
• Identify risks, dependencies, blockers, and decision points that need Director, Product Management or leadership input
• Ensure requirements are traceable from stakeholder need through implementation, testing, and release readiness
• Define and document reporting requirements, including field-level definitions, data grain, source logic, filtering behavior, grouping logic, calculations, and expected outputs
• Maintain mapping tables and data documentation across Bronze, Silver, and Gold layers where applicable
• Support data dictionary, glossary, lineage, and transformation documentation for reporting and analytics assets
• Partner with Data Engineering to validate feasibility, clarify source-to-target mappings, and document transformation logic
• Support production report development by defining report columns, filters, summaries, sort behavior, drill-through behavior, export expectations, and UI display requirements
• Document frontend report behavior, including grid interactions, null handling, placeholder behavior, tooltip definitions, and user-facing field descriptions
• Help ensure reporting outputs are scalable, accurate, consistent, and aligned with Nextech’s product operating model
• Use SQL and data querying tools to perform basic research, validate assumptions, inspect data, and answer requirement questions independently
• Review data samples, source structures, and output scenarios to confirm that requirements align with available data
• Validate data accuracy, completeness, edge cases, and expected behavior during QA and UAT
• Partner with QA to define test scenarios, expected results, validation rules, and acceptance criteria for data-centric work
• Identify data quality concerns, lineage gaps, source system ambiguity, and reporting risks early in the delivery process
• Escalate technical tradeoffs and unresolved ambiguity to Product Management and Engineering leadership with clear context and recommendation options
• Support intake and triage of client requests, stakeholder asks, client-driven reporting needs, internal enhancement requests, and operational follow-ups
• Clarify request details by gathering examples, use cases, screenshots, expected behavior, and business impact
• Distinguish between defects, enhancements, discovery items, reporting gaps, documentation issues, and broader roadmap requests
• Track request status, open questions, ownership, and next steps to ensure items do not stall due to missing context
• Partner with the Director, Product Management to determine whether requests should become backlog items, discovery topics, documentation updates, or stakeholder communications
• Provide clear written summaries that help the Director, Product Management make faster prioritization and sequencing decisions
• Collaborate closely with the Director, Product Management, Engineering, Data Engineering, QA, Design, Support, Implementation, Commercial teams, and business stakeholders
• Act as a requirements translator between business stakeholders and technical delivery teams
• Help remove ambiguity before sprint commitment by ensuring scope, data dependencies, expected behavior, and acceptance criteria are clearly documented
• Support release readiness by confirming documentation, validation notes, stakeholder communication, and known limitations are captured
• Build credibility with engineering and stakeholder teams through strong preparation, clear writing, technical curiosity, and consistent follow-through
• Advocate for scalable, secure, and compliant product and data solutions that meet operational and regulatory expectations

Requirements:

• 5+ years of experience in product ownership, business analysis, technical business analysis, data analysis, reporting, or related product delivery roles
• Experience translating business needs into detailed technical requirements, user stories, acceptance criteria, workflow documentation, and implementation-ready specifications
• Strong understanding of reporting concepts, data grain, field definitions, filtering logic, grouping behavior, calculations, and validation scenarios
• Working knowledge of SQL fundamentals, including SELECT, WHERE, JOIN, GROUP BY, HAVING, and ORDER BY
• Familiarity with relational database concepts, including tables, keys, joins, relationships, and normalization basics
• Experience working with data engineering, analytics, reporting, or data warehouse teams
• Familiarity with data warehousing concepts, dimensional modeling, data marts, and reporting pipelines
• Experience working in Agile/Scrum environments, including backlog refinement, sprint planning, story writing, and acceptance criteria definition
• Strong written communication skills with the ability to create clear, detailed, and actionable documentation
• Strong stakeholder management skills, including the ability to clarify ambiguous requests and drive follow-through
• Ability to manage multiple concurrent requests, open questions, and delivery priorities without losing detail
• Experience in healthcare technology, EHR, revenue cycle management, ambulatory care, specialty care, or healthcare reporting
• Experience with Microsoft Fabric, Azure Synapse, Databricks, Power BI, Tableau, Sigma, Looker, or embedded analytics platforms
• Experience with data lakehouse architecture and Bronze, Silver, Gold data layer concepts
• Experience maintaining data dictionaries, glossary definitions, lineage documentation, or source-to-target mapping tables
• Experience writing requirements for frontend reporting experiences, including grids, filters, export behavior, drill-through, tooltips, and display logic
• Experience with Jira, Confluence, Lucidchart, Visio, Figma, or similar documentation and delivery tools
• Exposure to HL7, FHIR, X12, or other healthcare data standards