Principal Product Manager

Flex is transforming the moving, storage, and last-mile delivery industry through a technology-driven platform. The Principal Product Manager will own a core product area, define its strategy and roadmap, collaborate with engineering and operations teams, use data to drive iteration, and communicate progress and tradeoffs to leadership.

Responsibilities:

• Product Roadmap: Define and drive the roadmap for your product area, aligning it with company-wide growth goals
• Cross-Functional Partnership: Work day-to-day with a senior engineering team to translate business and operational requirements into clear technical specs, balancing speed with long-term architectural health
• Operational Feedback Loops: Build tight feedback loops with operations and support teams to identify friction points and prioritize fixes that improve reliability and reduce churn
• Data-Driven Iteration: Define and track the metrics that matter for your product area, and drive a roadmap grounded in those numbers, not intuition
• Executive Communication: Clearly communicate product strategy, tradeoffs, and progress to leadership, ensuring alignment across a fast-moving organization

Requirements:

• This role is open to USA remote, with need-based travel to our offices
• Regardless of location, you'll be expected to work EST hours
• Applicants must be currently authorized to work in the United States on a full-time basis
• 10+ years of product management experience which must include a track record of owning and growing a product at scale
• Strong understanding of 2-sided marketplace operations, gig worker platforms, e-commerce online to offline workflows, and the technology stacks that power them
• Proven ability to translate complex business problems into actionable product specifications using data-driven insights
• Strong track record of utilizing deep analytical intelligence to track product performance, and rapidly iterating to optimize the products
• Familiarity with user behavior analytics tools is required
• Experience working with engineering teams on service-oriented architectures, APIs, and data-driven systems without necessarily being a coder
• Exceptional ability to lead by influence within the organization
• A Bachelor's degree in Business, Engineering, or a related field
• a Master's degree or MBA is a bonus