Litigation Support Specialist

About the role:

Total Quality Logistics (TQL) is looking for a detail-oriented and driven Litigation Support Specialist to join our Corporate Legal team. In this role, you’ll support a variety of legal matters including claims, collections, and dispute resolution, while partnering closely with attorneys and internal stakeholders. This is a great opportunity for someone who thrives in a fast-paced environment and enjoys managing multiple priorities with a high level of ownership.

What’s in it for you:

• $66,500-$75,000 base salary + performance bonuses 
• Work alongside an industry-leading legal team
• Comprehensive benefits package
  • Health, dental, and vision coverage
  • 401(k) with company match
  • Tuition reimbursement 
  • Employee discounts and additional perks
• Certified Great Place to Work with 900+ lifetime workplace awards

What you’ll be doing:

• Manage legal recovery and collections matters, including unpaid receivables, chargebacks, disputes, and settlement recoveries
• Review claims and supporting documentation to assess risk and recovery opportunities
• Draft demand letters, dispute communications, and settlement correspondence in partnership with legal counsel
• Track legal matters, deadlines, and financial exposure, escalating when appropriate
• Partner with internal teams to gather documentation and align on resolution strategies
• Support litigation activities including arbitration, mediation, and small claims matters
• Prepare legal materials, discovery documentation, and case support files
• Conduct legal research on contracts, regulations, and industry standards
• Assist with UCC filings and recovery enforcement efforts
• Maintain legal tracking systems to ensure accuracy, visibility, and compliance
• Communicate with customers, vendors, and outside counsel regarding assigned matters
• Support compliance-related initiatives, including filings and recordkeeping

What you need:

• Bachelor’s degree or equivalent experience in legal studies, paralegal studies, business, or a related field
• 4+ years of experience in legal collections, claims management, dispute resolution, or litigation support
• Strong understanding of contracts, collections processes, and corporate legal practices
• Excellent organizational and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong analytical skills and sound judgment
• Proficiency with Microsoft Office and legal research tools

Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.