Presales Solutions Engineer - Data Security

SHI International Corp. is a global provider of IT solutions and services. The Presales Solutions Engineer – Data Security serves as a customer-facing cloud security expert, consulting with clients, supporting cybersecurity sales, developing security service offerings and collateral, and assisting with statements of work for professional services.

Responsibilities:

• Collaboration  with multiple layers of contacts within client organizations, including but not limited to CIO, CSO, CISO, Security Engineers, and procurement to strengthen our overall customer relationship and better understand the goals and objectives they are trying to achieve
• Understand the company’s services offerings in all solution practice areas by attending company training and expanding knowledge through self-study
• Educate sales teams on cybersecurity solution selling and key technologies through 1x1, team, and company training
• Staying current on new technology, trends, and market behavior by studying market trends and the industry landscape
• Engaging in self-study and independent work in lab facilities to increase job-related knowledge and skills
• Developing collateral to assist with cybersecurity sales engagements
• Developing use cases in the SHI lab to support sales engagements
• Scope and assist in SOW creation for professional services that align to recommended products and solutions
• Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium
• Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution
• Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others
• Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained
• Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods
• Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management
• Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions
• Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion
• Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency
• Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results

Requirements:

• Experience and understanding of security frameworks such as NIST, HITRUST, CIS, Etc.  - Intermediate
• Strong technical identity governance and security knowledge, including but not limited to DLP, CASB, SWG, DSPM, USB control, file encryption, and ransomware recovery solutions.  - Intermediate
• Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
• Expertise in mainstream technologies to include: Proofpoint, Mimecast, Abnormal, Rubrik, Varonis, Sentra, Cohesity, etc
• Completed Bachelor's Degree or relevant work experience required
• 5+ years experience in a technical cybersecurity role
• 3+ years experience in Security Pre-Sales Consulting
• Travel to client locations required up to 20%, for customer meetings, internal meetings or engagements, travel to customer or partner sites, conferences, and SHI offices
• Extended hours are required to complete some special projects
• Advanced certification in one or more of the following mainstream technologies preferred: CISSP, Relevant GIAC Cert, SSCP, CISM, CCSP, CEH, CPT, CWSP, CCNP Security, CCIE Security or Relevant Professional certifications in Cyber Security OEMs