VIRTUAL Customer Service

AO Globe Life is expanding and seeking motivated individuals for a remote customer service role. The position involves meeting with clients, educating them on benefit programs, and building strong client relationships while working independently and collaboratively in a remote environment.

Responsibilities:

• Meet with clients through scheduled Zoom and phone consultations
• Educate families on supplemental benefit programs
• Help clients choose solutions that fit their needs
• Build lasting client relationships through exceptional service
• Participate in ongoing training and professional development
• Work independently while collaborating with a supportive remote team

Requirements:

• Must be legally authorized to work in the United States
• Reliable high-speed internet connection
• Windows-based computer with webcam
• Professional workspace suitable for virtual meetings
• Ability to obtain any required state insurance licensing (licensing guidance provided)