Administrative Assistant

Care Dimensions has a truly meaningful purpose – to provide compassionate care to our patients who are faced with an advanced or end-of-life illness.  Since 1978, Care Dimensions has been a driving force in expanding access to hospice and palliative care in Massachusetts.  At Care Dimensions, we invest in people who take pride in caring and supporting.  We support and strengthen our people with extensive training, teamwork and technology.  Our values are embedded in our work, each and every day:  Compassion, Excellence, Collaboration, Integrity, Responsiveness, Innovation.  As part of the Care Dimensions team, you’ll gain the support and inspiration for a career you’ll find meaningful every day.

Make a Difference Every Day. Join Our Compassionate Care Team.

Are you highly organized, detail-oriented, and passionate about supporting others? Do you thrive in a fast-paced environment where your work truly makes a difference?

Care Dimensions is seeking an Administrative Assistant – Physician Services to support the physicians and advanced practice providers who deliver hospice, palliative, and primary care services to patients and families during some of life's most important moments.

At Care Dimensions, our mission is rooted in compassion, dignity, and excellence. In this role, you will be an essential member of our Physician Services team, helping to ensure seamless operations and supporting the delivery of exceptional patient care.

Position Summary

Reporting to the Coordinator of Physician Services, the Administrative Assistant performs a broad range of administrative and office support functions that contribute to the efficient operation of the Physician Services Department.

What You'll Do

As a valued member of our team, you will:

• Provide administrative support to physicians and advanced practice clinicians across hospice, palliative, and primary care services.
• Serve as a compassionate point of contact for patients, families, referral sources, and interdisciplinary team members.
• Coordinate provider schedules to ensure timely and effective patient care.
• Manage patient communications, appointment scheduling, and confirmations through the Electronic Medical Record (EMR) system.
• Facilitate accurate and timely communication between field staff and office-based team members.
• Prepare reports, maintain records, and manage confidential documents with professionalism and discretion.
• Support departmental projects, correspondence, and daily operations to promote efficient workflow.

What You'll Bring

• High school diploma required; Associate's degree preferred.
• Minimum of one year of experience in a medical office, healthcare setting, or related environment.
• Demonstrated ability to manage communications and coordinate activities in a multidisciplinary healthcare setting.
• Strong organizational skills with the ability to prioritize competing responsibilities and meet deadlines.
• Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Outlook, as well as electronic databases and healthcare systems.
• Excellent customer service skills and a commitment to providing exceptional support to patients, families, and colleagues.
• Ability to exercise sound judgment and maintain strict confidentiality when handling sensitive medical information.
• Strong interpersonal skills and the ability to work collaboratively as part of a team.

Why Care Dimensions?

At Care Dimensions, every role contributes to improving the lives of patients and families. If you're looking for meaningful work in a mission-driven organization where compassion and excellence guide everything we do, we'd love to hear from you.

Join us and help make every day matter.

#INDOTHER

Benefits are offered to employees that are scheduled to work 20+ hours/week, which include a generous earned time (vacation days) program, tuition reimbursement, scholarship programs, student loan paydown program, two retirement plans, in addition to medical/dental/vision/life/disability insurance, and so much more!

Care Dimensions is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Applicants needing a reasonable accommodation during any part of the interview process may request one.