Monthly Pooled - Apartment Live-In Assistant, Housing

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Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! 

At the University of Wyoming, we are committed to creating a supportive and enriching workplace. 

JOB TITLE:  

Apartments Live-In Assistant  

JOB PURPOSE:   

Apartment Live-In Assistants (ALAs) strive to promote an inclusive living and learning environment for students living on-campus at the University of Wyoming. ALAs are responsible for staffing the front desk, assisting with administrative tasks, helping residents with keys/access, sorting mail, providing exceptional customer service, performing health and safety checks, serving on-call rotations, and other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Staff the main customer service desk in the Apartments Community Center.
• Answer questions from residents, provide guidance/directions, and assist with the safety and security of the community.
• Assist with mail and package delivery by logging packages into our system and releasing them to the residents.
• Perform health and safety checks.
• Serve on week long on-call rotations.
• Assist with various administrative, facility, and operational tasks within the building.
• Assist residents and staff with key access and complete key audits daily.
• Promote an inclusive and welcoming environment for all students.
• Review, understand, and uphold all items outlined in the Apartment & Residence Hall Policies & Procedures, and the Student Code of Conduct.

COMPETENCIES: 

• Adaptability
• Ability to Learn
• Integrity
• Service Orientation
• Work Standards
• Technical/Professional Knowledge  

MINIMUM QUALIFICATIONS: 

• Maintain a minimum semester GPA of 2.5 and a cumulative GPA of 2.5 throughout employment as a Desk Assistant.
• Be enrolled as a full-time student (12 hours undergraduate; 9 hours graduate). 
• Complete and be expected to pass a criminal background check. 
• Have a positive financial, academic, and student conduct status with Housing, Dining, and Residence Life and the University of Wyoming. 
• Be available for training sessions, desk scheduling, and monthly staff meetings. 
• Be a strong team player willing to cover/trade shifts as needed and support the overall mission of the residential community.   

DESIRED QUALIFICATIONS:   

• Previous desk assistant or resident assistant experience.  

REQUIRED APPLICATION MATERIALS: 

Complete the online application.  The department additionally requests candidates upload the following document(s) for a complete application: 

1. Resume or C.V.  

WORK LOCATION: 

On-campus: This position provides vital support to campus customers, and the successful candidate must be available to work and perform essential job functions on campus, understanding our location is at 7,220 feet above sea level.