About the Department
The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is one of the most diverse and collaborative groups within the organization. From healthcare provider interactions and developing and implementing regulatory strategies with the FDA to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that keeps us all marching to the same beat is our patient centered focus. At Novo Nordisk, you will help patients around the world. As their needs evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We’re changing lives for a living. Are you ready to make a difference?
The Position
Position provides field coaching, mentorship and management to the field-based Medical Liaisons and develops and implements strategies aligned to identified territory archetype that: optimally manage key opinion leader/organized providers/academic institutions/integrated delivery networks and other key health care provider/organization relationships, specifically with the provision of timely and up to date scientific information relevant to health care provider needs and aligned to NNI patient value framework ensure personal development of the team, and ensure collaboration between the field-based Medical Liaison team and other NNI units / personnel. Contributes to the representation of FMA throughout the US affiliate and globally if needed; responsible for administrative and management support of field-based FMA Program at Novo Nordisk Inc (NNI). Accountable for ensuring that they lead/act, and their team act, in complete and total compliance with all laws, regulations and policies. Responsible for administrative and management support of field-based FMA Program at Novo Nordisk Inc. (NNI). Assignments are objective oriented and defined in collaboration with senior management; results assessed from a relatively long-term perspective. Establishes operating policies and procedures that affect the work unit. Develops budgets, schedules and performance standards. Strategic determination of change of region and territory prioritization will be based on health care provider need and analytics which identify need for change. This may occur at any time throughout the annual performance cycle.
Relationships
Reports to Executive Director or Vice President, Medical Affairs. Has direct supervisory responsibility for field based Medical Liaisons in designated areas of the US. Works closely with the home office; Medical, Marketing, Sales, Legal, Human Resources and other field personnel. Works as needed with Medical Liaisons and their contacts with relevant prioritized health care providers within academic institutions; integrated delivery networks; managed care organizations and HMOs based on territory archetypes and alignment with NNI patient value framework. Strong networking/collaboration skills needed in working with sales, CTM, and DEP management. Leads briefings and technical meetings for internal and external representatives.
Essential Functions
Advocacy & Professional Relationship Development:
Leads and participates in special Area and National projects e.g., team meetings, training, etc.
Maintains a thorough and detailed working knowledge of NNI, its products, current scientific research and publications associated with same
Takes a leadership role in coordinating FMA activities at assigned medical and scientific meetings and symposia. Presents at assigned symposia to maintain awareness of current industry issues and new data pertaining to NNI products, develops and maintains relationships with key health care providers, conveys appropriate use of NNI products, and supports representatives in answering physicians questions
Coordination/Communication and Administration:
Participates and provides industry insight to Marketing and Sales meetings, as needed
Profiles and identifies key investigators to initiate and/or participate in clinical trials and identify key areas of future research
Responds to medical questions with highest integrity, compliance, and adherence to legal, regulatory and company guidelines, policies and procedures
Reviews and audits direct report expense reports; manages and reviews time and activities (as collected and tracked in OSS). Closely monitors and measures activities, plans and budget to ensure desired outcomes
Reviews, evaluates, and channels information to the appropriate NNI personnel, if needed, and provides timely responses to requests from the Medical Liaisons for support of various activities from contacts in their respective region: (1) financial support of research, teaching, and CME activities, (2) product or technical services to conduct and/or publish research (3) technical services to aid in educational endeavors, (4) product and disease information, and (5) participation in consulting activities or clinical studies
Works with the field-based Regional and MM teams to improve, enhance and develop new relationships with thought-leaders
Cross Functional Support:
Assists with planning and delivering presentations for Pre-POA, POA and other company meetings as directed
In collaboration with sales training, assists with education using appropriate PRB approved resources and per NNI policies on product knowledge and understanding of clinical data within the therapeutic area
Management:
Acts rapidly, appropriately, decisively and consistency in cases of observed or reported potential policy violation
Assists in the recruitment and selection efforts of staff. Ensures open positions are filled in timely manner with best fit candidates
Assists reporting personnel in setting/reviewing annual goals and coaching them on IDPs
Communicates NNI policies, procedures (including 3P) and organizational changes to reporting personnel; answers teams questions
Coordinates with other Field Directors to ensure consistency of training and development approach across different areas while customizing initiatives to best fit the unique needs of direct reports
Ensures that FMA personnel understand the strategic and therapeutic priorities of Novo Nordisk, that their work is focused on those priorities, and that they understand their level of accountability for results and the measurement process
Evaluates MLs in field and gives timely and constructive feedback and guidance to them on their performance; document in iCoach
Mentors new Field Directors, MLs, and RMSs regarding both technical and leadership responsibilities, as directed
Prepares with MLs for field: reviewing agendas, decks
Provides mentoring and builds the talents of reporting personnel, particularly with respect to knowledge of technical and scientific information, business practices, and communication and motivational skills. Establishes a challenging, stimulating, productive and fair work environment, that supports rewards, both individual and team accomplishments
Spends field time with direct reports to coach and develop personnel and ensure that unit objectives are being met. Performs appropriate workforce assessments to identify talent and gaps and plan for resource need
Physical Requirements
50-75% overnight travel required. This is a Field Based position and the ideal candidate will reside in the US, preferrably on the west coast or near a major airport; Driver must maintain a valid driver's license; Must be in good standing by not exceeding the Novo Nordisk points threshold assigned based on review of Motor Vehicle Records.
Development Of People
Supervisory. Ensure that reporting personnel have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process. Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility. Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way.
Qualifications
A minimum of 2-3 years of experience in ML or equivalent role required
A minimum of 6 years previous management experience required, including at least 2 years leading field medical affairs personnel
A minimum of 8 years progressive pharmaceutical industry experience required, with at least 3 years of experience in a healthcare system preferred
An advanced health care or science degree (e.g., DO, MD, PharmD, PhD, DNP) required
Decisions have a serious impact on overall success or failure on area of accountability
Direct experience in therapeutic area (e.g. hematology, diabetes, endocrinology) is preferred
Proven track record of success, especially in the area of establishing relationships with opinion leaders, organized providers, strategy and team management, and significant cross-functional collaborative leadership capabilities
Requires demonstrated ability to establish and strengthen relationships with internal and external customers and the ability to enhance and advance Novo Nordisks image and operations as a leading diabetes care company
Requires minimal supervision, the ability to proactively identify, address and resolve team-wide challenges, and be considered a valuable resource who sets a leadership example for others
Requires self-development, including leadership/personal development, reading latest scientific literature, and keeping up with competitors
Requires someone with a take-charge attitude, works autonomously and strategically, and adds creativity and value to operations on the Area and national level by leading and sharing best practices
Requires the flexibility and foresight to quickly and strategically navigate field medical personnel through a rapidly changing dynamic market space
Demonstrates leadership skills to less experienced field directors and assists them in strategic thinking and problem solving skills
The base compensation range for this position is $250,000 to $320,000. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance. Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors.
Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy and parental leave policy.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
