About the Role
The Principal Strategic Customer Success Partner is responsible for actively managing & expanding a book of assigned accounts within the Transportation Management division. This includes visiting with clients on a regular basis (as needed), owning & setting account strategy, and partnering with operations personnel to meet strategic and tactical continuous improvement initiatives. This person is responsible for project management, account growth & expansion, and the utilization of the client engagement playbook to design & execute an account plan.
You will work very closely with a major Manufacturing-based enterprise TM customer (with the potential for additional enterprise TM customers to be added to scope). You will integrate heavily into the customer's network to drive key contractual commitments and ensure the measurable value Uber Freight provides is highlighted. This role offers strong leadership support, exposure to a diverse group of internal/external stakeholders, and the opportunity to travel to customer sites for deep-dive supply chain insights and savings ideation.
What the Candidate Will Do
Travel
Basic Qualifications
Preferred Qualifications
Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
