Come work for us as a FEDERAL EMPLOYEE and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active-duty military, retirees, reservists and their families.
By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere:
Job Summary
Regularly performs the full range and scope of housekeeping services at a Navy Gateway Inns and Suites and/or Navy Lodge property including, but not limited to cleaning guest rooms, interior public spaces, storage areas, laundry rooms, exterior spaces etc. These services include, but are not limited to vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris, trash, transporting, clean and dirty linen towels etc. Uses hand and powered cleaning equipment in connection with performing duties.
Duties and Responsibilities
• Cleans guest rooms and other assigned areas.
• Operates cleaning equipment e.g. vacuum cleaner carpet cleaner waxer and polisher. Empties wastebaskets dusts waxes and polishes room furniture.
• Also washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories etc.
• Washes and replaces window treatments and cleans ceiling fixtures.
• Changes light bulbs and room partitions using ladders and scaffolds.
• Moves furniture to clean under and behind uses step stool to clean window and window treatments, cabinet tops, mirrors, and picture frames.
• Cleans bathroom areas including tub, tile walls, commode floors, and vanity.
• Cleans kitchen area; including stoves, ovens, microwave, refrigerator, cabinets, and floor.
• Washes and disinfects dishes, utensils, and cookware.
• Cleans iron, and ironing board, and replaces cover as necessary.
• Cleans and ensures proper functionality of luggage racks and ensures proper number of male/female hangers are available in closets.
• Ensures TVs are clean and programmed to proper channel and volume, alarm clocks are properly programmed with back up battery and in-room phones are clean properly programmed and in working condition.
• Places proper number of amenities in room to include consumables and non-consumables.
• Removes and replaces bed linen inspects mattresses and pull-out sofas. Moves re-positions beds upon guest checkout weekly or at a guests request.
• Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment
• Greets and welcomes guests upon sight always maintaining outstanding guest relations.
• Ensures privacy and security of guests is maintained at all times.
• Cleans vacuums and mops corridors stairways guest laundry patios and balconies.
• Shampoos rugs, carpets, and polishes rails of stairways on a regular basis.
• Completes scheduled carpet cleaning using heavy industrial type carpet cleaners and equipment.
• Performs deep cleaning as required by program standards e.g. on a scheduled basis and upon check-out of guests in pet friendly rooms and in rooms that had an ADA service animal which includes, but is not limited to defrosting the refrigerator, cleaning windows inside and out, carpet cleaning, shampoo and/or spot treatment, cleaning walls, and other such tasks.
• Maintains cleanliness and order of storage rooms.
• Continually communicates the status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department.
• Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required.
• Cleans and inspects exterior spaces such as parking lots and outside passage ways.
• May be required to load and unload trucks vans. Assists with the receipt of supplies from vendors, the assembly separation storage, and delivery of merchandise by opening boxes and crates.
• May also be required to move heavy by use of hand truck.
• Uses common hand tools such as hammers, pliers, box cutters, crowbar, and shears for cutting bands.
• Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift.
• Must report immediately to the supervisor such things as no luggage in a stay-over guest room, no service needed room status, vacancies, extra guests, unauthorized pets, and any other unusual circumstances.
• Reports any lost and found items to the housekeeping supervisor immediately listing the room number or area where items were found.
• May be responsible for the set-up, and breakdown clean-up of the complimentary self-service breakfast bar.
• Assists with preparing heating display and replenishing breakfast items available to guests during breakfast hours.
• Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour.
• Required to obtain proper food handling certifications as applicable.
• Completes all required safety security training.
• Maintains a clean and safe environment.
• Applies knowledge of blood-borne pathogens safety measures to determine potential safety concerns related to contaminated linens and personal care items. Follows all NEXCOM Hospitality Group NHG protocols during daily service activity.
• Performs laundry operations at the facility.
• May be required to possess a valid state driver s license to travel to other lodging facilities as required within the normal scope of duties.
• May be required to obtain NHG housekeeping certification within 6 months of employment as well as other certification requirements.
Performs other related duties as assigned. May be required to work a rotating schedule that includes days, weekends, holidays, and nights. This position may work across multiple locations based on business needs. The initial assignment will be at Navy Gateway Inn and Suites - China Lake.
