Logistics Support Specialist (Lead Hand)

What is Voyageur Aviation Corp.?

Unfamiliar with what we do? No worries, we've got you covered!

At Voyageur Aviation Corp., we deliver innovative solutions to customers with unique aviation requirements. We are an integrated provider of specialized aviation services, including, advanced engineering and maintenance capabilities, part sales and logistics management, aircraft leasing, and contract flying operations both internationally and domestically supporting humanitarian missions, cargo, and workforce movements to remote communities. Our headquarters are in North Bay, Ontario, and we are a wholly owned subsidiary of Chorus Aviation Inc.

What we offer and what makes us special:

• We stand out as a leading company engaged in exceptionally distinctive projects, spanning captivating destinations worldwide, and collaborating with extraordinary and exclusive clients.
• We can turn your wildest imagination into reality, whether it's complete plane restructuring and modernization, complex maintenance, or a comprehensive plane redesign.
• Our team comprises the best, with unparalleled expertise. No one else on Earth can match what we achieve. We are true pioneers in aviation.
• Abundant growth opportunities await you here. Our employees choose to stay for the long term, thriving in a culture of continuous learning and boundless possibilities.
• We've got you covered! Our comprehensive benefits program is employer-paid and includes extended health care, out-of-country insurance, as well as life insurance.
• Additionally, we offer a retirement pension plan, an employee and family assistance plan, and participation in the Employee Share Ownership Plan (TSX: CHR).

Explore your next role:

As a key member of the Supply Management team, the LSS Lead Hand will report to the LSS Manager and lead and coordinate Logistic Support Services (LSS) operations, providing oversight and guidance to the LSS Specialist and LSS Shipping Coordinator, ensuring timely, compliant, and cost-effective management of parts movement, inventory, and shipping across all LMBs/TLMBs. 

Team Leadership and Oversight 

• Provide guidance, support, and supervision to LSS Specialist and Shipping Coordinator. 
• Assign tasks, review work, and ensure adherence to company procedures, policies, and safety standards. 
• Conduct performance monitoring and support professional development.
• Lead departmental meetings and daily coordination sessions with Material Control and field teams. 

Parts Movement and Logistics Coordination 

• Oversee critical parts requirements for LMBs/TLMBs, ensuring timely procurement, shipping, and delivery. 
• Coordinate between field maintenance, procurement, shipping vendors, and management to resolve urgent or complex issues. 
• Monitor inventory, track orders, and ensure timely updates to electronic systems. 
• Recommend process improvements in shipping, receiving, and material handling procedures. 

Reporting and Analysis, Safety, Compliance, and Quality 

• Prepare and review operational and management reports related to parts movement, shipping costs, and AOG activity. 
• Track key performance metrics and identify trends to improve service delivery and efficiency. 
• Ensure all team members maintain compliance with Dangerous Goods, WHMIS, and other safety certifications. 
• Participate in audits, investigations, and safety reviews. 
• Review shipping and inventory documentation for accuracy and regulatory compliance. 

Your Distinctive Ingredients for Success:

• 1–2 years of experience in aviation logistics, inventory, or parts management
• High school diploma required; post-secondary education in logistics, supply chain, or aviation maintenance is an asset
• Dangerous Goods and WHMIS certifications required
• Knowledge of shipping practices, documentation, and international/customs regulations
• Proficiency with ERP systems (e.g., WinAir) and Microsoft Office (Excel, Outlook, Word)
• Strong organizational, communication, and problem-solving skills
• Demonstrated ability to prioritize tasks, make decisions under pressure, and support team operations
• Experience with vendor coordination and procurement processes is an asset

Eligibility:

You must be legally eligible to work for a Canadian company (e.g., be a Canadian citizen, permanent resident of Canada, or possess a valid work permit) and provide a clear Criminal Background Check.

You belong here!

Voyageur Aviation Corp. is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

Location and other Key Details:

• You will work out of our North Bay head office. 
• May participate in on-call rotation
• This position starts at $26.00/hour (plus a $2.00 lead premium), with compensation commensurate with experience.