Guest Services Attendant

Company Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Job Description

Guest Services Attendant

First impressions are everything! Your engaging smile and personality are the essence of a great Guest Services Agent with Fairmont Hotels & Resorts. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories for our guests".

These are full-time, permanent positions, beginning in September, October, November and December 2026 and ending in April and May 2027.

Starting Rate of Pay: $18.80 per hour

We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $22.20.

Job Duties Include:

• Meeting and greeting guests, and helping them with their luggage upon arrival and departure
• Safely parking any valet vehicles
• Acting as a liaison between the hotel and our guests, responding to guest requests and concerns in a personal, prompt and courteous manner
• Knowledgeable about all hotel related information, including promotions, menus, hours of service, facilities, and guest rooms

Qualifications

• A valid BC Driver’s license with a clean record is required
• Class 5 drivers’ license is required
• Previous experience in a Guest Service capacity is an asset

Job Perks & Benefits:

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes

Additional Information

Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit Whistler Hotel Jobs & Careers | Fairmont Mountain Jobs to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CWR.Careers@fairmont.com.

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