Are you a hands-on problem solver who thrives on keeping critical water systems running at peak performance? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.
As our new Field Service Technician, you will be performing on-site installation, maintenance, troubleshooting, and repair of commercial pump systems and water technology solutions for customers across your assigned territory. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.
What you will be doing
As a key part of the Commercial Field Service team, you'll create impact by Delivering expert technical support that keeps essential water infrastructure operating reliably for communities and businesses that depend on it.
Your main responsibilities include:
What makes you a great fit
Above all, you are a skilled, self-motivated technician with strong mechanical and electrical aptitude who takes pride in delivering exceptional field service while working independently. We would also imagine that you have:
It is a plus if you also:
Why you will love working here
To get to know us better, follow us on LinkedIn or YouTube. Check out Meet our people to get to know some of your future colleagues and why they love working at Grundfos.
The salary range for this position is $ 52,100.00 - $60,000.00. Individual pay will be determined based on market location and the candidate’s profile. The range listed is just one component of the total compensation and benefits package for employees. Total compensation includes paid time off, paid holidays, merit increases, bonuses, and employee stock purchase programs, etc. The salary rates are benchmarked and reflect the target for new hire salaries for the position in this region.
Qualified candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
Grundfos is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Our hiring decisions are based on qualifications, merit, and business needs. We encourage individuals of all backgrounds to apply. Learn more about your rights as an applicant. If you require an accommodation to complete your application or interview, please contact hrservices@grundfos.com. We are committed to providing a fair and accessible hiring process.
Are you ready to unlock possibilities at Grundfos? Apply today!
We look forward to hearing from you.
First-Time Fix Rate (FTFR): High rate of successfully diagnosing and repairing water treatment systems during the initial visit, minimizing the need for return trips.
System Uptime: Effectively troubleshooting PLC, PID, and mechanical issues to restore client water treatment operations quickly and minimize costly customer downtime.
Testing Accuracy: Precise execution of chemistry analysis and electrical testing using multimeters, ensuring systems are calibrated safely and correctly.
Deployment Readiness: Successfully completing at least 200 days of international travel per year while maintaining high performance and adapting smoothly to varying field environments.
Time-Sensitive Execution: Meeting tight deadlines and resolving technical emergencies under pressure without sacrificing work quality.
Zero Safety Incidents: Consistently conducting rigorous risk assessments before starting every job, ensuring a 100% incident-free track record for themselves and the customer site.
Process Adherence: Strict compliance with the company’s well-defined business workflows, service best practices, and standard operating procedures (SOPs).
Client Independence & Satisfaction: High customer satisfaction scores based on the quality of training and mentoring provided, leaving the client confident in operating their system.
Sales Lead Generation: Actively identifying expansion opportunities, upgrades, or new equipment needs during site visits and successfully passing actionable leads to regional Sales partners.
Administrative Accuracy: Submitting detailed, accurate service visit reports and travel expense logs on time and in accordance with company policy.
