Senior Product Manager, Marketing Agent

ChowNow is a restaurant technology company that helps independent restaurants manage their digital dining experience and grow their businesses. The Senior Product Manager will own the Marketing Agent domain, evolving campaign tools to propose, automate, execute, and measure marketing activities on behalf of restaurants. The role also oversees diner data and consent, AI-driven marketing actions, measurement standards, and product activation.

Responsibilities:

• Campaign creation and automation across email and SMS
• The diner database and consent model. Restaurants own their diner relationships on ChowNow, and you own what makes them usable
• The agentic layer that turns a restaurant's data into marketing action without adding work to their day
• Marketing measurement. You'll set the company standard for incrementality and hold the org to it
• Activation. A campaign tool nobody turns on is a tool that doesn't exist, so adoption is your problem, not a GTM handoff

Requirements:

• • You have 5+ years of product management experience, including products you owned from problem definition through launch
• • You have hands-on experience with lifecycle or campaign products. Email, SMS, CRM, automation, or segmentation, in something you shipped and then operated
• • You have hands-on experience building with AI or agents. Shipped work rather than experiments
• • You have working fluency in SQL and product analytics. You pull and interpret your own data
• • You have experience owning metrics where attribution was contested, and defending a measurement approach to stakeholders