Project Manager, Central & Care Operations

Pair Team is an innovative, mission-driven company focused on reimagining Medicaid and Medicare services for underserved populations. The Project Manager will lead high-impact initiatives to expand care access and improve outcomes, managing complex projects and collaborating with stakeholders to enhance operational effectiveness.

Responsibilities:

• Lead high-priority operational initiatives from conception to completion
• Manage complex, cross-functional projects, such as new program launches, backend operational efficiencies, and AI-driven quality improvements, for example
• Diagnose and resolve operational bottlenecks by bringing in new capabilities and tools
• Act as a nimble, generalist problem-solver who can deploy quickly and effectively to the most urgent, high-leverage opportunities across the organization
• Collaborate closely with stakeholders to align on goals, measure outcomes, and iterate on programs
• Build scalable systems that support growth and improve performance of both clinical and non-clinical teams

Requirements:

• 4+ years of experience in operations, project management, consulting, or healthcare delivery
• 2+ years of experience in a high-growth healthcare company—preferably one serving Medicaid or Medicare patients in a value-based care model
• Proven ability to lead large, ambiguous, cross-functional initiatives from 0 to 1
• Strong project management skills with the ability to set priorities, create structure, and drive execution across teams
• Analytical mindset with systems-building instincts and a track record of driving execution
• Strong desire to work in an early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no “red tape”)
• Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder
• Ideally, including Medicare risk adjustment and/or revenue cycle management