Professional Services Engineer - Global Network Security Vendor

StealthWatch is a globally recognized security vendor seeking to hire a Professional Services Engineer to join their growing US team. This role involves working directly with enterprise customers to deliver complex network security solutions, ensuring they receive maximum value from the platform.

Responsibilities:

• Work closely with customers throughout the deployment and implementation lifecycle, ensuring they get maximum value from the platform
• Involved in everything from solution design and implementation through to configuration, troubleshooting and customer enablement
• Work alongside sales, presales, product and engineering teams, acting as a trusted technical advisor to customers across the US

Requirements:

• Strong experience within Professional Services, Consulting, Implementation or Technical Engineering
• Background in network security, networking or cyber security
• Experience deploying and configuring enterprise security technologies
• Strong understanding of networking fundamentals including TCP/IP, routing, switching, DNS and firewalls
• Experience working directly with enterprise customers
• Ability to troubleshoot complex technical environments
• Strong communication and stakeholder management skills
• Comfortable working in a customer-facing environment
• Willingness to travel when required
• Must be based on the US East Coast or Central region