Site Reliability Engineer

Second Sight Solutions, a subsidiary of Berkeley Research Group (BRG), is a health technology company that focuses on innovative solutions for drug discount data exchange. The Site Reliability Engineer will design, build, and maintain highly available systems and infrastructure while collaborating with software developers and operations teams to enhance system reliability and automate processes.

Responsibilities:

• Design, implement, and maintain scalable and reliable systems in cloud environments such as Azure Cloud Services
• Experience with CI/CD Platforms (GitHub Actions, GitLab CI)
• Provide operational support for full-stack software applications
• Increase system resilience with expert-level coding, bulletproof release, and change management skills
• Develop service-level indicators and objectives to automate release validation
• Improve automation and increase the system’s self-healing capability
• Collect operating system data and report performance metrics to stakeholders
• Ensure security best practices are followed in cloud infrastructure and application deployments
• Manage cloud and database system maintenance, debugging production issues as they arise
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Partner with security and product teams to define and publish policies, processes, and playbooks to facilitate rapid and effective handling of alerts and incidents
• Lead incident management processes; respond to outages and service disruptions promptly

Requirements:

• Bachelor's degree in computer science or similar field
• Five years' experience as a site reliability engineer or similar role
• Strong programming skills (Golang, Ruby, Python, or similar)
• Proven ability to diagnose and monitor performance and reliability issues across the stack
• Expertise in Kubernetes
• Relevant industry certifications, such as through the Site Reliability Engineering (SRE) Foundation
• Proven experience working with cloud-native infrastructure (Azure Cloud Services, AWS, or GCP)
• Experience working with observability and incident management tools (Datadog, OpsGenie, PagerDuty)
• Experience scripting operating system tasks with Infrastructure as Code
• Impeccable communication skills
• Ability to problem-solve in a fast-paced, high-stakes environment