NetSuite Business Analyst

Torus is a leading company in mesh energy infrastructure, headquartered in Utah. They are seeking a NetSuite Business Analyst to enhance their ERP platform through documentation, training, and data governance, ensuring successful implementation and user adoption.

Responsibilities:

• Create and maintain comprehensive documentation for NetSuite configurations, business processes, and SOPs
• Monitor and improve data quality across transactions, items, BOMs, and master records
• Develop and deliver user training programs and coordinate UAT activities for new features
• Support users with day-to-day NetSuite questions and system guidance
• Maintain and optimize NetSuite forms, saved searches, dashboards, and reports
• Manage the NetSuite enhancement backlog, intake process, and release communications
• Gather business requirements and configure NetSuite elements including custom fields, forms, and workflows
• Partner with the NetSuite Administrator to implement and refine solutions
• Other duties and projects as assigned

Requirements:

• 2-4+ years working with NetSuite in an Administrator, Business Analyst, or similar hands-on role
• Strong experience with NetSuite configuration including saved searches, custom fields, forms, and reports
• Demonstrated excellence in creating documentation, SOPs, or process guides for business systems
• Experience developing and delivering user training or leading system adoption initiatives
• Strong attention to detail with a process-oriented mindset and commitment to data quality
• Excellent communication skills with ability to translate technical concepts for business users
• Self-directed problem-solver who can work independently and manage multiple priorities
• NetSuite SuiteFoundation, Administrator, or similar certification
• Background in manufacturing, supply chain, or inventory-heavy business environments
• Experience with NetSuite Field Service Management (FSM) and/or Warehouse Management System (WMS) modules
• Experience with change management, process improvement, or operational excellence initiatives
• Understanding of NetSuite integrations and middleware platforms