Quality Practice Specialist (SHPC4) - Spokane Central

Posting number: 2026-06575

Department: Dept of Children, Youth, and Families

Division: CW Field Operations - Region 1

Job classification: SOCIAL AND HEALTH PROGRAM CONSULTANT 4

Posting type: Open & Promotional

Categories: Social Services

Summary

Our vision is to ensure that “All Washington's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community."

Job Title: Quality Practice Specialist (SHPC4)
Location: Spokane, WA (Spokane Central Office) Hybrid - work will include a mixture of in-person, telework, and field work. This position will require frequent travel to offices within Region 1 as well as occasional travel outside of the region for statewide meetings. The selected candidate can choose a workstation from any DCYF Region 1 office. For a detailed view of DCYF's regional boundaries, Click Here.
Closes: 8/20/26
Salary: $78,504 - $105,612 Annually

We're looking for a Quality Practice Specialist (SHPC4) who is interested in being a trainer and mentor to an amazing team of Social Service Specialists. Would you like a career where you make a significant difference in the lives of children? If so, apply today! 

Click here to learn more about DCYF.  

The Opportunity:
The Quality Practice Specialist (SHPC4) position is a critical lead role designed to increase consistency of practice in child welfare cases to improve child safety outcomes and the overall quality of investigations, assessments, and interventions.  In this role, you'll provide consultation services and mentoring to new and experienced staff. This position trains to the delivery of program-specialized casework in the investigation and assessment of child abuse and/or neglect, and provides performance-related feedback to Supervisors and Area Administrators,

Some of what you will get to do:

• Demonstrate, monitor, teach, observe, and mentor field operations staff.
• Provide consultation services to new and experienced Social Service Specialists to improve the quality-of-service delivery and safety outcomes to children and families in child welfare cases.
• Consult with, direct, and support Social Service Specialist staff who are managing high-risk/complex cases.
• Conduct periodic, or upon request, observation of Social Service Specialists to ensure consistency of standard of practice expectations.
• Review region, local office, and unit child welfare program goals, identify needs, and work on meeting set targets for improvement in practice and child safety. 
• Review cases, analyze compliance with state and federal requirements, policies, and procedures, and implement formal and informal training and action plans to address deficiencies.
• Liaison with community partners.

Required Qualifications:
Equivalent education and experience totaling nine years in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.
OR
One year of experience as a Social and Health Program Consultant 3 or equivalent,
OR
Two years of experience as a Social and Health Program Consultant 2 or equivalent,
OR
A Bachelor's degree in social work, a health or social science, public administration or a related field; and five years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs,
OR
A Master's degree or higher in social work, a health or social science, public administration or a related field, and four years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs,
AND

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Note: Two years of paid social service experience must include assessing risk and safety to children and providing direct family-centered practice services (strengthening and preserving family units).

In addition to those required qualifications, our ideal applicant will also have some or all of the following:

• Strong working knowledge of Washington’s electronic child welfare records system, FamLink.
• Strong risk assessment and safety assessment skills.
• Working knowledge of developing effective safety plans that reduce future risk of child abuse or neglect and improve child safety.
• Knowledge and understanding of the connection between research, data, and practice.
• Working knowledge of child development, including early childhood brain development.
• Previously demonstrated knowledge of Child Protective Services’ roles, responsibilities, and authority.
• Previously demonstrated working knowledge of DCYF programs and policies, Family Assessment Response, Child Protective Services Investigations, Family Voluntary Services, Child and Family Welfare Services, Family Reconciliation Services, Adoptions, Interstate Compact, etc.

How do I apply? 
In addition to completing the online application, applicants must attach the following documents to their profile to be considered for this position:

• Cover letter
• Resume
• Transcripts - if applicable to qualifications (Unofficial transcripts are acceptable for application submission) 

Supplemental Information:

The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve.  If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.
 
The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.
 
Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
 
This position is included in the supervisory bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/ 

This recruitment may be used to fill multiple vacancies.  

This position requires a minimum of at least two years of driving experience and a valid driver’s license.

The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.

Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.

If you would like to request an accommodation throughout the application/interview process, contact DCYF Recruiter. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com. Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.         

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, NGB Form 22 or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission).  If claiming preference based on Predischarge Certification, individual will be required to provide their official discharge documentation, such as a DD form 214, NGB form 22, or equivalent, within 30 days after the date of discharge. Please blackout (redact) the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.

DSHS BHHA Strategic and Organizational Performance Manager description imageDCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.

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