F&B Internship POSITION PURPOSE

Work in the F&B outlets to ensure achievement of strategic departmental goals, especially in the area of guest satisfaction. Be prepared to work all different shifts within the Restaurant service, banquet service, room service, bar service, club lounge service. The trainee will have an introduction and notions of the conventions department, an overview of the F&B manager’s tasks an introduction to the Cost control department.

MAIN DUTIES AND RESPONSIBILITIES

Provide excellent guest service by discovering all our guests needs and acting on these needs promptly, effectively and with confidence
Work across all areas of Gullivers, the Lobby Bar and during our various events, to ensure that guest expectations are exceeded and standards are consistently maintained
Liaise and communicate effectively with all departments to ensure seamless transfer of information
Be fully conversant with all Gullivers, the Lobby Bar and the banquet policies and procedures
When fully competent, give support to the Manager and Leading Servers to provide effectiveness on job training and coaching of new staff to help develop a highly skilled and motivated team, committed to both Hotel and departmental goals
Take active party in the Synergy program to develop a team of multi-skilled F&B Servers across all F&B outlets.

This list is subject to change

SKILLS AND ABILITIES

Requires good communication skills
Thorough knowledge of food products, standard recipes and proper preparation
Quick learning and good memory
Should be able to anticipate, understand and effectively respond to the “internal customer”, meaning employees
Walking and standing are required during the working day
Ability to be confidential about all the information’s regarding the guests
Fluent French and English spoken and written. Dutch a real asset. Any other languages are welcome
Accurate in its daily work.

SUPPORTIVE FUNCTIONS

Ensure full liaison with other members of the Front Office team
Strong communication with the Kitchen, Events and Front Office
Key relationships with Kitchen, Front Office, Housekeeping, Events and other F&B areas-
Attend IRD/Bar Communication Meetings
Attend Quarterly Staff Meeting
Attend ESI Meetings
Key relationships with all Hotels to ensure customer expectations are always met/exceeded.

BENEFITS

The Sheraton Brussels Airport Hotel offers you the opportunity to join the Marriott group and to immerse yourself in its values, which are open to the whole world, in order to develop an international professional career.

During your internship period, you will be entitled to:

An allowance of 750€ /month (overseas students) and 350€ /month (Belgian students)
Uniform foreseen and laundered by the hotel
Free meals in the canteen during working hours
Free transportation by use of the public transport between residence in Belgium and the hotel
Free access to the hotel’s fitness room
Discount rate in the hotels of the Marriott International group.

marriotthotelinternship

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Food And Beverage Internship - Sheraton Brussels Airport

Key skills

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