Description
GENERAL SUMMARY
The Patient Navigator LPN will assist in the assessment, planning, implementation, evaluation, and
documentation of nursing care in accordance with facility, department, and professional nursing practice. The
Navigator will be responsible for helping patients to understand their diagnosis, coordinate their treatment
plans, and communicate with providers and staff. Using a combination of communication strategies, resources,
and tools, the Navigator will assist patients to anticipate, identify, and achieve effective steps through the
various treatment options available.
Requirements
ESSENTIAL JOB FUNCTION/COMPETENCIES
The responsibilities and duties described in this job description are intended to provide a general overview of the
position. Duties may vary depending on the specific needs of the affiliate or location you are working at and/or state
requirements. Responsibilities include but are not limited to:
? Guides patients and families through their healthcare experience, answers questions, provides education
and helps them understand their diagnois and treatment options.
? Follows patients from date of diagnosis through the completion of the care-path to ensure all treatment
options are explored.
? Reviews prior patient history and provides updated information in the medical record in an appropriate
time frame.
? Reviews available information obtained by other health care team members, internal and external.
? Communicates problems with workflow, failure to understand directions or procedures, conflicts and
other concerns encountered to the manager or director of clinical services.
? Collaborates with surgical scheduling department regarding patient preparation, required clearances,
review and reporting of abnormal pretesting results and complex issues relating to the procedure.
? Maintains professional and technical knowledge by attending educational workshops, reviewing
professional publications, establishing personal networks and particpating in professional societies.
? Tracks and documents metrics and outcomes.
? Performs other position related duties as assigned.
? Employees shall adhere to high standards of ethical conduct and will comply with and assist in
complying with all applicable laws and regulations.
? This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris
Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients'
protected health information in compliance with the Health Insurance Portability and Accountability Act
(HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the
Compliance Department; and the timely completion the Annual Compliance Training.
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
Job Title: Patient Navigator, LPN Pay Grade:
FLSA
Status:
Non-Exempt Job Family: CLIN MED
Version: 2.6.25 Job Code: 19056
? LPN License and certification as required by state.
? BLS certification required.
KNOWLEDGE | SKILLS | ABILITIES
? Excellent verbal and written communication skills.
? Excellent organizational skills and attention to detail.
? Ability to build relationships with patients and display empathy and compassion to patients.
? Knowledge in healthcare systems operations such as EMR.
? Skill in using computer programs and applications including Microsoft Office.
? Complies with HIPAA regulations for patient confidentiality.
? Ability to work independently and communicate appropriately with leader and teammates.
? Knowledge of medical terminology and coding.
EDUCATION REQUIREMENTS
? Graduate of an accredited nursing program required. BSN preferred.
EXPERIENCE REQUIREMENTS
? 2 years' previous clinical experience.
REQUIRED TRAVEL
? N/A
PHYSICAL DEMANDS
Carrying Weight Frequency
1-25 lbs. Frequent from 34% to 66%
26-50 lbs. Occasionally from 2% to 33%
Pushing/Pulling Frequency
1-25 lbs. Seldom, up to 2%
100 + lbs. Seldom, up to 2%
Lifting - Height, Weight Frequency
Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs. Seldom: up to 2%
Floor to Waist, 1-25 lbs. Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs. Seldom: up to 2%
