Surest Business Process Analyst

Surest, a UnitedHealthcare Company, provides a new approach to health benefits aimed at making healthcare more accessible and affordable. The Business Process Analyst will play a critical role in improving business processes and maintaining Ontology materials, while also conducting data analysis and streamlining tasks.

Responsibilities:

• Coordinate data analysis and process improvement initiatives across Surest Ontology
• Maintain organized file management practices, and contribute to knowledge management documentation
• Assist in supporting ongoing business needs by helping manage change control processes and maintain accurate, up-to-date source-of-truth documentation
• Provide input and/or develop and maintain relevant policies, procedures, and/or training and job aids to support new or updated processes
• Drive decision making, problem solving, solution design and engagement of key subject matter experts and stakeholders

Requirements:

• 2+ years of experience in data analysis, preferably in healthcare, insurance or digital product environments
• 2+ years of analytical experience translating complex business requirements into system configuration requirements
• 2+ years of experience using SQL and relational databases
• 2+ years of experience with business analysis and process improvement
• 2+ years of experience with documenting processes and practices
• 1+ years of project or program management experience leading cross-functional initiatives
• 2+ years working healthcare administrative data (e.g. claims, encounter, clinical, provider etc.)
• 1+ years of experience creating and maintaining SharePoint
• Experience utilizing Visio or Lucid to create business process flows
• Experience with system mapping of configuration
• Working knowledge of clinical data domains and code sets (CPT, ICD, DRG, etc.)
• Familiarity with taxonomy, ontology, or data modeling concepts
• Proven exceptional analytical and problem-solving skills
• Demonstrated ability to manage multiple projects in a highly dynamic environment
• Proven high attention to detail
• Proven innate curiosity to learn more