Lead Product Designer, AI and Intelligence

Cisco is an industry leader providing intelligent network solutions for organizations to securely connect users, devices, applications, and workloads everywhere. They are seeking a Lead Product Designer to shape portfolio-wide experiences in AI and intelligence, focusing on customer outcomes and collaboration across teams.

Responsibilities:

• Lead design for AI-enabled product experiences across Cisco Networking platforms and products, from discovery through launch and iteration
• Turn ambiguous AI opportunities into clear product concepts, flows, prototypes, and shipped experiences
• Design AI-first interactions that surface what matters, adapt to context, guide decisions, automate routine work, and keep customers in control
• Maintain deep understanding of AI technology, how it works, and how it is evolving
• Translate user goals into data models, telemetry requirements, model training needs, and design direction
• Partner across Networking to make technical capabilities useful for customers and feasible for teams to adopt
• Design adaptive experiences for different personas, behaviors, workflows, and customer needs
• Define reusable UX patterns for AI explanations, user control, review, correction, feedback, and advanced workflows across AI, intelligence, agentic, and automation-heavy experiences
• Partner with teams testing faster design methods, using AI tools and design thinking to improve collaboration, prototyping, and decision-making

Requirements:

• A portfolio showing shipped AI-powered, ML-enabled, or data-intensive product experiences with clear customer value, outcomes, and craft
• 10+ years of product design experience leading complex enterprise, platform, or technical products from strategy through delivery
• Production experience designing AI-enabled products or ML-powered workflows, including trust, control, personalization, review, feedback, adoption, and failure states
• Strong UX/UI skills across interaction design, visual craft, systems thinking, and data visualization for complex workflows and decision support
• Technical fluency with AI, data, platform, and engineering partners, with experience aligning teams through research, prototyping, AI tools, lean UX, and measurable outcomes
• Experience mentoring designers, raising craft quality, and using AI tools to explore, prototype, test, communicate, and improve collaboration