Quality Assurance Engineer

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. The Quality Assurance Engineer will be a key member of the AGUN Mission Assurance and Quality Engineering team, providing oversight of program execution, compliance, and continuous improvement efforts to ensure successful contract execution and customer outcomes.

Responsibilities:

• Support the Quality Manager in the execution of plans and activities that measure compliance with Leidos EngineeringEdge® NextGen policies and standards
• Integrate closely with program team members and leadership to continuously implement and improve the Quality Management System (QMS)
• Support program Staff Meetings, governance activities, and reporting requirements
• Report on the status of program quality, compliance, performance, risks, and improvement initiatives to Program Leadership and Leidos Management
• Support other quality engineering and mission assurance activities across the program as required
• Support Mission Assurance activities by participating in quality review gates, deployment readiness reviews, operational readiness assessments, milestone decision reviews, and customer acceptance activities
• Participate in Engineering Review Boards (ERBs), Customer Working Level Integrated Product Team meetings (WIPTs), Programmatic Meetings, and Quality Management Reviews (QMRs) by providing independent quality assessments, objective evidence, and recommendations
• Verify objective evidence supporting milestone decisions, contractual compliance, deployment readiness, and customer acceptance criteria
• Monitor overall program health through quality metrics, audits, performance trends, and risk indicators to support informed management decision-making
• Lead internal audits, compliance reviews, and performance evaluations to proactively identify systemic issues and ensure sustainable resolution and prevention of recurrence
• Drive portfolio-level risk management integration in coordination with Program Managers and Task Order leadership, ensuring consistent identification, documentation, mitigation, and trend analysis of quality, technical, operational, and programmatic risks
• Leverage enterprise tools and platforms (e.g., SharePoint, Configuration Management repositories, AI-enabled analytics, dashboards, and program governance systems) to enhance reporting transparency, operational visibility, and executive decision support
• Contribute to enterprise quality strategy, governance alignment, organizational maturity, and continuous improvement initiatives supporting long-term mission success
• Measure program performance against contractual requirements and ensure alignment with customer mission objectives
• Review deliverables and processes to ensure full lifecycle compliance with performance requirements, recording quality review results for traceability and analysis
• Verify end-to-end traceability of contractual requirements through planning, design, implementation, verification, deployment, and customer acceptance
• Conduct and support data management related to Service Level Agreements (SLAs); monitor internal Key Performance Indicators (KPIs) for trends in QMS adherence
• Oversee SLA/KPI performance analytics, leveraging data-driven insights to anticipate risk, reduce performance variability, and strengthening contractual execution
• Develop executive dashboards and performance metrics to identify trends, support predictive quality analysis, and enable proactive decision-making
• Assist in the creation and execution of the Internal Audit Schedule for compliance with PWS, Leidos policies, ISO 9001:2015, and CMMI-Dev
• Plan, coordinate, and execute risk-based internal audits supporting contractual requirements, Leidos EngineeringEdge®, ISO 9001:2015, and CMMI-DEV compliance
• Ensure the Internal Quality Audit schedule is properly executed, identifying objective evidence and providing added value
• Maintain evidence and quality artifacts in SharePoint to support audit readiness for site installations and supply chain functions
• Identify and communicate deliverables or services (RIPs, TARs, EWWs) that fail to meet quality standards and track them in the quality system
• Log defects, observations, and risks identified during site visits using quality tracking tools; ensure mitigation and disposition before final sign-off
• Document and ensuring defective or noncompliant items found during inspections are tracked with supporting evidence [i.e., photos, defect log entries]
• Communicate Opportunities for Improvement (OFIs) and Corrective Action Requests (CARs); manage and track resolution to closure
• Conduct thorough root cause analyses and recommend corrective and preventive actions; ensure issues are resolved and closed on schedule
• Lead enterprise-wide process improvements and operational excellence initiatives to improve quality, efficiency, cost, schedule, and customer satisfaction
• Facilitate Lean Six Sigma Kaizen events, Value Stream Mapping, DMAIC initiatives, and business process reengineering activities to improve operational performance
• Analyze business processes to identify inefficiencies, bottlenecks, risks, and opportunities; design and implement future state solutions
• Lead cross functional teams in planning, facilitating, and implementing continuous improvement initiatives, and Root Cause Analysis (RCA)
• Drive automation, workflow optimization, and digital transformation initiatives to improve business processes and operational performance
• Utilize automation, AI-assisted analytics, and business intelligence tools to improve workflow efficiency, reporting accuracy, and executive visibility
• Lead organizational change management activities to ensure successful adoption and sustainment of process improvements
• Ensure process improvements align with business objectives, customer requirements, quality standards, regulatory requirements, and organizational governance
• Measure improvement effectiveness through data analysis, benefits realization, and sustainment monitoring to ensure long term operational success
• Establish sustainment metrics and monitor long-term effectiveness to ensure improvements are institutionalized across the program
• Perform receiving inspections to ensure incoming materials are physically intact, correctly labeled, and consistent with packing slips and purchase orders
• Verify material readiness by confirming firmware versions, configuration settings, and safety compliance
• Participate in deployment readiness assessments to verify materials, configurations, documentation, and quality requirements are satisfied prior to field implementation
• Review and reconcile Material Inspection and Receiving Reports (MIRRs) and shipping documents with inventory logs
• Work with Logistics and Procurement teams to trace, inspect, and validate materials staged for deployment, ensuring proper labeling and quantity
• Assist in managing nonconforming items and coordinate Return Material Authorization (RMA) processes; confirm replacements meet quality standards and delivery timelines

Requirements:

• Bachelor's degree in a related discipline with 4-8 years of professional experience; or a Master's degree in a related discipline with 2-6 years of professional experience. Additional experience can be considered in lieu of a degree
• Currently possess a DoD Secret Security Clearance
• Experience working with SharePoint and MS Office Products (Word, Excel, PowerPoint)
• Experience with Microsoft Power BI, Power Automate, Visio, Microsoft Project, Jira, and Confluence
• Strong customer engagement skills
• Excellent oral and written communication skills
• Excellent documentation skills
• Ability to multi-task and function in a dynamic, fast-paced environment
• Lean Six Sigma Green Belt certification
• Experience leading internal audits, quality investigations, Root Cause Analysis (RCA), Corrective Action Requests (CARs), and continual improvement initiatives
• Experience developing executive dashboards, quality metrics, and performance reporting
• Knowledge of requirements traceability, configuration management, and quality verification throughout the system development lifecycle
• Knowledge of procurement documentation [e.g. PO, packing slips, MIRRs], experience with material inspections and traceability practices, familiarity with RMA processes, and attention to detail in documentation review
• Experience conducting site visit inspections, familiarity with configuration management, ability to interpret engineering drawings and technical specifications, and effective communication with stakeholders in field environments
• Familiarity with Government and DoD IT and security policies and requirements
• Experience in ISO 9001:2015 and CMMI-DEV Industry Standards and Best Practices
• Current industry certifications in quality management and or service management such as ISO 9001-20000 and ITIL
• Familiarity with the development of strategic quality approaches for execution to ensure requirement satisfaction
• Experience supporting Defense acquisition programs, engineering governance, deployment readiness, and enterprise Quality Management Systems