Senior Manager: Quality, Regulatory, Compliance and Product Safety

Remedy is building the next great clinical skincare brand, making highly effective, multi-active products without the irritation, tradeoffs, or guesswork. The Senior Manager of Quality, Regulatory, Compliance and Product Safety is responsible for ensuring the skincare portfolio meets the highest global standards for quality, safety, regulatory compliance, and scientific substantiation.

Responsibilities:

• Own global regulatory strategy across all skincare products
• Ensure compliance with cosmetic regulations in the U.S., Canada, United Kingdom, European Union, Australia, and other international markets
• Maintain product registrations, notifications, and regulatory documentation
• Manage product dossiers and Product Information Files (PIFs) where applicable
• Interpret evolving global cosmetic regulations and proactively communicate business impacts
• Review INCI declarations, ingredient restrictions, allergen disclosures, and labeling requirements
• Ensure compliance with:
• FDA Cosmetic Regulations
• MOCRA
• EU Cosmetic Regulation (EC No. 1223/2009)
• UK Cosmetic Regulations
• Health Canada Cosmetic Regulations
• California Proposition 65
• Retail compliance programs (WERCS, SDS requirements, retailer portals)
• Retail CLEAN analysis
• Support retailer regulatory submissions and documentation requests
• Develop and maintain company Quality Management Systems (QMS)
• Partner with contract manufacturers to ensure GMP compliance
• Review and approve:
• Specifications
• Certificates of Analysis
• Certificates of Conformance
• Batch documentation
• Deviations
• CAPAs
• Change controls
• Lead investigations related to quality issues and consumer complaints
• Establish supplier qualification and raw material approval processes
• Support manufacturing audits and supplier assessments
• Coordinate product safety assessments and testing (Amazon Skin Lightening & Heavy Metals Testing)
• Review ingredient safety profiles
• Evaluate formulation changes for regulatory and safety impacts
• Ensure product risk assessments are completed prior to commercialization
• Maintain product safety documentation
• Lead all product testing strategy including:
• HRIPT (Human Repeat Insult Patch Testing)
• RIPT
• Ophthalmologist testing
• Dermatologist testing
• Sensitive skin studies
• Non-comedogenic testing
• Pediatric testing (where appropriate)
• Consumer perception studies
• Instrumental efficacy testing
• Clinical efficacy studies
• Stability testing
• Compatibility testing
• Preservative efficacy (Challenge Testing)
• Microbiological testing
• Selecting testing methodologies
• Managing external CROs and testing laboratories
• Reviewing protocols
• Approving study reports
• Translating study findings into substantiated marketing claims
• Partner with Marketing and Legal to ensure product claims are:
• Scientifically supported
• Clinically substantiated
• Regulatory compliant
• FTC-compliant
• FDA-compliant where applicable
• Review and approve:
• Packaging & product claims
• Website copy
• Advertising
• Retail marketing
• Clinical claims
• Ingredient claims
• Partner with Product Development throughout commercialization by:
• Reviewing formulas for regulatory compliance
• Conducting regulatory risk assessments
• Managing ingredient documentation
• Supporting launch readiness
• Reviewing artwork and packaging
• Approving product labels
• Supporting international expansion
• Partner with external legal counsel as needed:
• Reviewing product claims
• Supporting advertising compliance
• Assessing regulatory risks
• Managing documentation for product challenges
• Supporting retailer and distributor compliance requests
• Maintaining regulatory records
• Monitor emerging cosmetic regulations globally
• Recommend improvements to internal quality and regulatory systems
• Build scalable processes to support rapid company growth
• Serve as the internal regulatory expert across the organization

Requirements:

• Bachelor's degree in Chemistry, Cosmetic Science, Chemical Engineering, Pharmaceutical Sciences, Biology, Biochemistry, or related scientific discipline
• 7+ years of progressive experience in quality, regulatory affairs, product safety, or technical product development within the beauty, skincare, cosmetics, or consumer packaged goods industry
• Experience working for a beauty brand, contract manufacturer, or cosmetic laboratory
• Strong knowledge of: MOCRA, FDA Cosmetic Regulations, EU Cosmetic Regulation, UK Cosmetics Regulation, Health Canada Cosmetic Regulations, Proposition 65, WERCS, Cosmetic GMPs (ISO 22716)
• Experience managing clinical testing programs and external testing laboratories
• Experience reviewing cosmetic formulations and ingredient documentation
• Strong understanding of cosmetic labeling requirements
• Exceptional project management and organizational skills
• Ability to manage multiple product launches simultaneously
• Experience with dermatologist-developed or clinical skincare brands
• Experience with retailer compliance programs (WERCS, CLEAN)
• Experience supporting international product launches
• Familiarity with sustainability and environmental compliance initiatives