Epic Site Reliability Engineer II

Quest Diagnostics is a leading provider of diagnostic information services, and they are seeking a Site Reliability Engineer II to enhance their observability and performance engineering capabilities. The role involves collaborating with cross-functional teams to ensure system reliability, performance optimization, and effective monitoring practices.

Responsibilities:

• Implement and maintain robust observability solutions to monitor system performance, identifying bottlenecks, and ensuring optimal operation
• Utilize tools to gather, analyze, and visualize key performance metrics
• Proactively identify and address performance bottlenecks through in-depth analysis and optimization strategies
• Work closely with development teams to implement performance improvements and enhance overall system efficiency
• Conduct capacity planning exercises based on observed patterns and future growth projections
• Collaborate with infrastructure and development teams to ensure adequate resources are available to meet system demands
• Develop and maintain automation scripts for routine tasks, enabling efficient monitoring and response procedures
• Implement automated processes for scaling and provisioning resources based on observed workload patterns
• Document system architecture, configurations, and observability best practices to facilitate knowledge transfer and onboarding for team members
• Keep documentation up-to-date to reflect changes in the system and its monitoring setup
• Work closely with software engineers to integrate observability tools into the development lifecycle
• Provide guidance on building observable systems and assist in instrumenting applications for effective monitoring
• Stay informed about industry best practices and emerging technologies related to observability and performance engineering
• Drive continuous improvement initiatives to enhance the reliability and performance of systems
• Collaborate with security teams to implement monitoring and observability measures that align with security requirements and compliance standards
• Participate in security incident response activities and contribute to ongoing security assessments
• Conduct training sessions for team members and other stakeholders on observability tools, best practices, and performance engineering concepts
• Foster a culture of knowledge sharing within the organization
• And other duties as assigned

Requirements:

• 4 plus years of experience with multiple APM tools and extensive experience with Dynatrace
• 3 plus years SRE experience
• Experience in software development, infrastructure, or operations roles
• Certifications in relevant technologies (e.g. AWS, DevOps, Kubernetes, Dynatrace, Azure, etc.)
• Working experience building CI/CD pipelines and version control systems
• Working experience with scripting languages (e.g. Python, Bash, Go, etc.)
• Excellent problem-solving and communication skills
• Ability to work collaboratively in a fast-paced, agile environment
• Bachelor's Degree in Computer Science, Engineering, or a related field (Required)
• Working experience with Neoload, Jmeter or equivalent performance testing tool
• Experience executing software load and performance testing in an enterprise environment
• Experience testing applications hosted in the cloud
• Experience with infrastructure as code tools such as Terraform or CloudFormation
• Deep understanding of Linux systems administration and networking principles
• Experience with containerization and orchestration technologies such as Docker and Kubernetes
• Experience or familiarity with IIS, HTML, Java, Jboss
• Experience in Chaos Engineering
• Programming experience using .NET, C, C++, Java, or other popular programming languages. Perl/Python/JavaScript scripting experience may be considered equivalent
• Terraform and Ansible experience
• Exposure to Splunk tools
• Exposure to microservices
• Dynatrace Certifications
• AWS/Azure/GCP Certifications
• Chaos Engineering Certifications
• Agile Certifications