AI Engineer - NC

LawPro.ai is seeking an experienced AI Engineer to enhance their data insights and analytics platform. This role involves evaluating and optimizing large language models while ensuring AI systems remain accurate and cost-effective, requiring collaboration with engineering and product teams.

Responsibilities:

• Continuous LLM Evaluation: Design and operate a systematic, ongoing process to evaluate new and emerging LLMs across accuracy, relevancy, speed, and cost — continuously benchmarking them against the specific tasks in our orchestration pipeline proactively optimizing outcomes
• Eval Framework Development: Build and maintain rigorous evaluation frameworks (Evals) and pioneer our internal EvalOps culture to measure LLM output accuracy, relevance, faithfulness, and speed with a specific focus on reducing hallucinations in medical record summarization and legal document analysis
• Proactive Model Transition Planning: Monitor the LLM landscape across providers to identify deprecation timelines and suitable replacement models — and own the full execution of those transitions, including integrating new models into the production pipeline and maintaining necessary changes to account for model behavior with the initiative to decisively decommission stale, costly, or lower-performing legacy prompts and endpoints in production
• AI Pipeline Optimization: Directly implement optimizations to LLM-based orchestration pipelines for document understanding, medical record summarization, case chronology generation, and drafting support — owning code changes, deployments, and production validation from start to finish with a bias for surgical execution over wholesale refactors
• Cross-Functional Collaboration: Partner with product and GTM stakeholders to communicate model evaluation findings — then lead the technical implementation yourself rather than delegating execution to a separate engineering team, ensuring frictionless handoffs between discovery, staging, and live production deployments
• End-to-End Implementation Ownership: Take full responsibility for shipping model changes into production — writing the integration code, managing deployments, running validation tests, and ensuring a clean rollout
• Operational Monitoring: Implement monitoring and observability for model performance in production, benchmarking outputs and cost, detecting drift with ongoing and continuous reporting to management, utilizing micro-benchmarking to track token-level latency, output drift, and cost efficiency across pipeline components
• Documentation: Maintain thorough documentation of evaluation methodologies, model comparison results, transition decisions, and runbooks for the systems you own