Senior Business Analyst - Healthcare

Gainwell Technologies is a company that focuses on improving healthcare through technology solutions. As a Senior Business Analyst - Healthcare, you will play a critical role in ensuring client objectives are met while coordinating a business analyst team and collaborating with clients and technical staff.

Responsibilities:

• Help coordinate a business analyst team’s duties and activities on IT projects and nurture newer team members by providing guidance and support
• Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact
• Work with clients to develop business specifications at the start of technical projects
• Demonstrate a strong understanding of the Software Development Life Cycle (SDLC) and how business requirements align across the full project lifecycle, from requirements gathering through implementation and support
• Analyze, plan, design, document, and recommend improvements to business processes that support clients' technology goals
• Partner with technical teams and stakeholders to support healthcare and Medicaid claims processing initiatives and related system enhancements
• Help verify that all requirements have been met by approving and validating test results
• Exercise your ability to use analytical and relational database software such as Excel or SQL to quantify the anticipated impact of work

Requirements:

• 6+ years of experience in a Business Analyst role
• Strong analytical and business process re-engineering skills
• Proven ability to translate business needs into actionable requirements and communicate effectively with clients, business leaders, and technical teams
• Experience leading requirements gathering sessions, documenting business processes, and validating solutions through testing and stakeholder review
• Demonstrated leadership skills with the ability to mentor team members and influence project outcomes
• Strong understanding of the Software Development Life Cycle (SDLC) and how business requirements align across the full project lifecycle from planning through implementation and production support
• Knowledge of software development concepts including configuration, development, integrations, and batch processing
• Advanced proficiency with Microsoft Excel, SQL, and requirements management tools such as ALM
• Ability to collaborate effectively with technical teams to support system enhancements, implementations, and healthcare claims processing solutions
• 3+ years supporting Medicaid, Medicare, and/or Medicaid Claims programs
• ServiceNow experience