Product Manager Intelligent Document Processing

Hyland delivers enterprise content and automation solutions that help organizations use intelligence to improve how they operate. The Product Manager, Intelligent Document Processing supports feature development and delivery, maintains product backlog activities, contributes to roadmap and prioritization decisions, and collaborates with engineering, UX, marketing, services, support, and other cross-functional teams on product launches and updates.

Responsibilities:

• Contribute to product innovation by identifying customer needs, market signals, and improvement opportunities within the Intelligent Document Processing product area; maintain assigned portions of the product backlog and support the product roadmap to help translate product vision into actionable work
• Assess market opportunities using industry data and internal insights to inform prioritization recommendations; contribute to the development of business cases by gathering data, clarifying requirements, and helping evaluate options
• Contribute to backlog prioritization activities in alignment with program and business objectives; independently collaborate with engineering, UX, and technical leadership to refine requirements and ensure clarity for development teams
• Participate in launch readiness by collaborating with cross-functional teams such as Marketing, Services, Support, Enablement, and Training to support successful product releases
• Build and maintain working relationships with internal stakeholders to understand needs and gather feedback; support delivery of training sessions or demos under the guidance of senior product managers
• Assist in developing internal and customer-facing resources related to new features and product updates; apply data-driven insights to support product decisions and communicate findings across cross-functional teams

Requirements:

• Bachelor's degree or equivalent experience with proven experience in technology product management, including product lifecycle management from conception to launch
• Experience applying data-driven insights to support business or product decisions; experience in business and spend analytics or product performance metrics
• Sound judgment in decision-making within established guidelines; strong knowledge of technology product management and demonstrated knowledge of the software development life cycle
• Oral and written communication skills that demonstrate a professional demeanor and the ability to interact with a variety of cross-functional roles; good collaboration skills applied successfully within a team and across all levels of the organization
• Strong organizational skills including demonstrated prioritization skills in a rapidly changing environment; proficient in system analysis, procedure analysis, and problem resolution
• Ability to influence and collaborate with team members and stakeholders to support shared goals; ability to effectively communicate and collaborate with cross-functional stakeholders across multiple levels of the organization
• Experience building and maintaining working relationships with internal stakeholders to understand needs and gather actionable feedback
• Experience participating in launch readiness activities and coordinating with cross-functional teams such as Marketing, Services, Support, and Enablement
• Experience supporting the delivery of training sessions or demos; ability to develop and maintain internal and customer-facing resources related to new features and product updates
• Passionate, competitive, and intellectually curious with a strong drive to learn and stay current professionally in technology product management