Product Sales Development Manager, VTS

Leybold is a leading company in the vacuum technology industry, and they are seeking a Product Sales Development Manager. This role involves technical and commercial leadership for a portfolio of service products, focusing on driving growth, managing customer relationships, and collaborating with marketing and sales teams.

Responsibilities:

• Own and drive the growth of Leybold's service portfolio, including field service, equipment upgrades, in-house repairs, training, refurbished equipment, and spare parts
• Develop and execute strategies to increase service revenue and expand market share across North America
• Support service product management activities, including pricing strategies, product launches, and go-to-market initiatives
• Partner with North American and Global Service Marketing teams to develop effective customer messaging and support growth campaigns
• Promote customer education and training programs, including LeyboldU and other service-focused learning initiatives
• Identify opportunities to improve service business performance, profitability, and operational efficiency
• Manage relationships with key direct and reseller accounts, ensuring a high level of customer satisfaction and engagement
• Train and support Leybold sales teams and sales support functions on service offerings, value propositions, and solution development
• Develop and deliver presentations for new service programs, products, and customer initiatives
• Build expertise in Leybold products, services, and applications within scientific and industrial vacuum markets
• Monitor competitive service offerings, pricing, and market trends to strengthen Leybold's market position and provide feedback to global product management
• Serve as a technical resource for service-related questions and support cross-functional teams as needed
• Participate in customer meetings, site visits, and conference calls to identify service opportunities and support sales development efforts
• Assist with regional warranty claim reviews and service-related business decisions
• Perform other duties and special projects as assigned

Requirements:

• Bachelor's degree in Engineering, Marketing, Business, or a related technical field, or an equivalent combination of education and relevant experience
• Minimum of 5 years of experience in technical sales, product marketing, product management, or service-related business development
• Strong customer-focused mindset with the ability to build relationships and collaborate effectively across teams
• Excellent analytical and problem-solving skills, with the ability to develop creative solutions for complex business and customer challenges
• Self-motivated and results-oriented, with the ability to work independently while managing multiple priorities
• Strong organizational, planning, and project management capabilities
• Adaptable and comfortable working in a fast-paced, evolving business environment
• Demonstrated accountability and commitment to achieving business objectives
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook
• Excellent verbal, written, and presentation communication skills
• Ability to effectively communicate technical concepts to both internal stakeholders and customers
• Experience analyzing market trends, customer needs, and competitive offerings to support business growth initiatives
• Experience within the vacuum industry or other industrial technology markets is strongly preferred