RCIS Business Systems Analyst I, II or III

Zurich North America is a leader in risk management, and they are seeking a Business Systems Analyst to join their Rural Community Insurance Services (RCIS) team. The role involves collaborating with business stakeholders to analyze requirements, support system testing, and assist in the implementation of system changes to meet user needs.

Responsibilities:

• Understanding customers´ objectives, processes, products and services and makes educated recommendations to implement the release plan
• Coordinating and leading activities with business owners to gather requirements
• Analyzing requirements to determine the systems’ potential and defines impact to other business units and systems
• Supporting system configuration and integration testing including the functionality, performance and fit to ensure original requirements are met
• Assisting developers and business analysts with the creation and testing of new or updated functionality
• Assisting quality assurance with the creation and execution of acceptance testing
• Mastering the tools and applications used in the software development process
• Monitoring business decisions and manages documentation and communication through consultation with resources from Crop Claims, Compliance, Policy Servicing, Accounting, Information Technology, and training teams
• Completing impact assessments and validates IT solutions

Requirements:

• Bachelor's degree and 2 or more years of experience with Crop Claims Software (as end user or subject matter expert)
• High School Diploma or Equivalent and 4 or more years of experience with Crop Claims Software (as end user or subject matter expert)
• Documented expertise in MPCI field adjustment procedures and operations
• Strong verbal and written communication skills