Sr Manager – Customer Identity & Platform Engineering

Stanley Black & Decker, Inc. is a leading global company known for its iconic brands and innovative technology. They are seeking a Senior Manager for Customer Identity & Platform Engineering to lead a team focused on enhancing the Customer Identity & Access Management platform and backend services within the IT – Customer Engagement team.

Responsibilities:

• Lead and develop a team of software engineers, cloud engineers, and product owners
• Define and execute the technology roadmap for Customer Identity & Access Management (CIAM), backend services, and shared platform capabilities
• Design, build, and operate secure backend services, APIs, and microservices that support websites, mobile applications, customer registration, warranty, service, and other digital products
• Lead the architecture and operation of cloud-native solutions and shared services running on AWS
• Build reusable platform capabilities that enable multiple product teams across the organization
• Establish engineering best practices for DevSecOps, CI/CD, automated testing, observability, reliability, and platform performance
• Partner with Product Management, Digital Experience, Cybersecurity, Enterprise Architecture, and Data teams to translate business needs into scalable technical solutions
• Ensure customer identity, backend services, and cloud platforms meet security, privacy, and regulatory requirements
• Drive platform modernization, improve engineering efficiency, and reduce technical debt
• Coach and mentor engineers while fostering a collaborative, accountable engineering culture

Requirements:

• 10+ years of software engineering, backend development, or platform engineering experience, including experience leading engineering teams
• Strong expertise in Customer Identity & Access Management (CIAM), OAuth 2.0, OpenID Connect (OIDC), SAML, and modern identity platforms
• Experience designing and developing cloud-native backend applications, REST APIs, distributed systems, and microservices
• Strong experience designing and operating solutions on AWS, including compute, networking, storage, databases, messaging, and monitoring services
• Experience with Kubernetes, containerized applications, and modern cloud architecture
• Strong understanding of secure software development and privacy regulations such as GDPR and CCPA
• Experience leading technical initiatives across multiple teams while balancing business priorities with engineering quality
• A practical, collaborative leadership style with a passion for developing people and delivering reliable technology