AWS Connect Solutions Engineer

Hiring: AWS Connect Solutions Engineer
Location: Dallas, TX

Important: Please do not submit AWS Cloud Engineers or DevOps profiles. We are looking for an Amazon Connect IVR / Contact Center Engineer (Developer) with hands-on development experience.

Required Skills:

Amazon Connect
Amazon Lex
AWS Lambda
Amazon Pinpoint (End User Messaging)
Amazon DynamoDB
IVR / Contact Center Development

Preferred Skills:

Configure Amazon Connect contact flows and reporting
Integrate Amazon Connect IVR using APIs, Lambda, DynamoDB, S3, and other AWS services
Experience with AWS customer engagement services (Connect, Lex, etc.)
Hands-on experience with multiple AWS services, including at least two AI services
Strong scripting and Infrastructure as Code (IaC) experience
Service design with a developer mindset and quick learning ability
Automation-focused approach
AWS Certification is a plus