Business Systems Analyst - Lending Experience

CGI is seeking a Business Systems Analyst - Lending Experience to serve as a bridge between lending business units and technology teams. The role involves leading requirements analysis, producing documentation for lending operations, and mentoring junior analysts while ensuring compliance with regulatory standards.

Responsibilities:

• Partner with lending business stakeholders to elicit, analyze, and document business, functional, and non-functional requirements
• Translate business needs into detailed functional specifications, user stories, process flows, and data mappings that development teams can execute against
• Act as the primary liaison between business units and development teams, ensuring shared understanding and alignment throughout the delivery lifecycle
• Analyze existing lending systems and processes (e.g., loan origination, underwriting, servicing) to identify gaps, inefficiencies, and opportunities for improvement
• Support system implementations, upgrades, and integrations from discovery through deployment and post launch stabilization
• Lead requirements workshops and facilitate discussions across cross functional groups
• Coordinate and support user acceptance testing (UAT), including test planning, defect triage, and resolution tracking
• Ensure solutions account for regulatory, compliance, and risk considerations relevant to banking and lending
• Provide guidance and mentorship to junior analysts, promoting best practices in business analysis

Requirements:

• Minimum of 10 years' experience as a Business Systems Analyst or in a comparable role
• Demonstrated experience supporting lending within a banking context (loan origination systems, underwriting, loan servicing platforms)
• Strong requirements elicitation, documentation, and process modeling skills
• Proven ability to bridge technical and business perspectives, working effectively with both development teams and business stakeholders
• Willingness to take direction from team members and provide direction when needed
• Experience operating within Agile/Scrum and/or traditional waterfall delivery methodologies
• Excellent written and verbal communication skills, with the ability to tailor messaging to technical and executive audiences
• Strong analytical and problem-solving skills, with a detail oriented and structured approach
• Experience in wealth management lending or related financial services domains
• Familiarity with data analysis and querying (e.g., SQL) to support requirements validation and reporting
• Bachelor's degree in Business, Information Systems, Finance, or a related field (or equivalent experience)