Customer Service Representative - Spanish Bilingual

Deluxe is a recognized top employer that values its employees and fosters an inclusive culture. The Customer Service Representative - Spanish Bilingual role involves handling inbound customer service calls, providing effective responses to inquiries, and ensuring an exceptional customer experience.

Responsibilities:

• Identify the customer's needs, suggest products and services
• Maintains and modifies customer records, utilizing various databases to verify and retrieve data while responding to order inquiries, placing new and /or re-orders
• Resolves product or service problems by selecting the appropriate action to expedite the immediate resolution while delivering an optimal customer experience

Requirements:

• Basic computer knowledge
• Must be 18 years of age or older
• High School/GED
• 1 year on Sales, Retail, Customer Service experience
• Call Center experience