Market Manager

Asurion is a leading provider of technology protection services, and they are seeking a Market Manager to enhance sales performance within wireless carrier sales channels. The role involves developing sales strategies, conducting training, and collaborating with internal teams to identify growth opportunities.

Responsibilities:

• Act as a sales enabler between Asurion and a wireless carrier’s sales channels focused on growth areas within the carrier-owned retail and indirect dealers
• This position will be responsible for driving Mobility & Home Protection point of sale performance growth through field training & leadership coaching and implementing continuing education training & social media campaigns
• This position will also work with internal Client Service team members and other internal cross-functional areas to identify growth opportunities and process improvements
• Point of Sale strategic development
• Assess gaps in current sales process and develop effective point of sale growth strategies to accelerate Mobility & Home Protection performance
• Engage with top performers to isolate key best practices & identify correlations in effective sales behavior; then document and codify such best practices and ensure they are disseminated and adopted across all channels
• Field Sales Training Support
• Engage high opportunity areas of retail and indirect channel to drive incremental mobility & home protect growth
• Execute on in-store training curriculum with store leadership, champions, and sales representatives
• Conduct side by side selling and on floor observations to develop product knowledge and confidence while cultivating sustainable sales behavior
• Promote awareness and utilization of key channel support resources
• Sales enablement store visits will entail (1) pre-meeting leadership engagement, (2) backroom training session, (3) 1:1 on floor coaching and observations, (4) side by side selling, (5) leadership/champion train the trainer sessions, (6) leadership meeting recap/key takeaways/recommend actions, (7) post visit performance monitoring with client store leadership, (8) post visit virtual trainings with leadership and reps
• Sales Enablement Market Manager will typically visit 32 stores per month
• Virtual Training Support
• Collaborate with internal Client Service team members on facilitating regional and area general session calls with carrier-owned and indirect channels

Requirements:

• Minimum of 2 years' experience in Sales related role
• Insurance Licensing: Must be able to pass State Property and Casualty Licensing exam
• High energy
• Strong interpersonal skills
• Able to motivate others and rally people behind a goal
• Collaborative team player
• Self-propelling and resourceful
• Organizational and execution rigor
• “Can do” mentality and persistence
• Ability to work independently and demonstrate initiative
• Contact management, time management, and strong organizational skills
• Presentation skills to small and large groups, across all levels
• Problem solving, negotiation, and analytical skills
• Intermediate level abilities in Microsoft Office Suite and other client related applications
• Availability and flexibility to travel within the assigned area of responsibility with approximately 75% overnight travel
• Bachelor's degree preferred (concentration in Business, Marketing or other relevant subject area is ideal)
• Field experience strongly preferred
• Wireless retail experience preferred
• Related areas such as consumer electronics, warranty products, etc. also relevant