Director, Product Design (AI Experience)

AlphaSense is an AI-driven market intelligence company that helps sophisticated organizations make informed decisions using trusted public and private content. The Director, Product Design will own the vision for the company’s AI-native, agentic product experience, lead a small team of senior designers, collaborate across Product and Engineering, and remain hands-on in solving complex, data-dense UX challenges.

Responsibilities:

• Set the UX direction for the core AI / agentic experience: a clear, opinionated vision for how analysts work with AI on high-stakes financial decisions, and a sequenced path from today’s product to that north star
• Lead through influence and craft: partner with an SVP of Product and multiple PMs (across NY and the UK), advocating for the best experience while working through business goals, timelines, and technical constraints to decide the real first step
• Solve the hard, data-dense UX problems: malleable UI with sensible defaults for hedge funds and banks (without overwhelming them), taming information overload, trust and transparency in AI-mediated workflows (citations, confidence, control, reversibility), and cohesion across surfaces
• Stay hands-on: prototype in code and with real data, contribute directly to the highest-leverage surfaces, and set the craft bar by doing the work, not just reviewing it
• Raise the bar for AI-native design: define how AI shows up as a first-party capability across the product, not just in one agentic pane
• Help evolve our foundations: contribute to a design system being rebuilt to be code- and AI-readable
• Coach, grow, and care for a small team of senior designers: modeling the craft, giving sharp feedback, and creating the conditions for them to own outcomes end-to-end
• Hire and level thoughtfully as the team grows, keeping the org flat and the talent bar high
• Multiply the team’s impact through operating mechanisms (UX audits, opportunity maps, product narratives, design reviews, and clear quality bars) rather than personal output alone
• Communicate persuasively upward, including to VP/C-level, grounding proposals in customer evidence and business outcomes

Requirements:

• 10+ years of relevant design experience at technical and product-driven companies
• A track record of owning a major product area's experience and shipping it, ideally in complex, data-dense, or expert-user domains
• Strong, well-argued opinions held with humility
• Genuine AI-native product judgment
• Hands-on craft and technical fluency
• People leadership: evidence you can model, coach, and care for a team
• Excellent communication and collaboration with both technical and non-technical partners
• Comfort operating in ambiguity across teams
• Curiosity about (or experience in) financial services, fintech, or other high-stakes professional domains
• 3+ years in people management preferred
• Domain expertise in financial services, fintech, or other high-stakes professional domains is a strong plus