Part-Time Customer Service Representative- Remote Opportunity

Stauer is a rapidly growing company specializing in precious gemstone jewelry and luxury items, seeking enthusiastic individuals for their Customer Service operations team. The role involves delivering excellent customer service, managing inbound calls, and ensuring customer satisfaction.

Responsibilities:

• Provide customer experience that promotes repeat business
• Handle inbound calls effectively and professionally
• Utilize strong listening and problem-solving skills to assist customers
• Multitask and remain organized in a fast-paced environment

Requirements:

• Great attention to detail and excellent communication skills
• 1-2 years' customer service experience is required
• Excellent communication skills are essential
• Must have strong listening skills, problem solving skills and be self-motivated
• Good Typing and Speaking Skills
• Familiar with Outlook
• Must be able to provide customer experience that promotes repeat business
• Ability to multitask and keep organized in a fast-paced environment
• Must be flexible with days available to work
• Required to work Mondays
• Call center experience preferred
• Knowledge of jewelry and watches a plus