Sr. Project Manager

Rhapsody is a company focused on improving healthcare data interoperability and quality. The Senior Project Manager will lead complex projects, manage client relationships, and drive AI adoption within the organization.

Responsibilities:

• Lead complex, high-profile, or strategic customer implementation projects
• Develop comprehensive project management plans with detailed work breakdown structures
• Manage project scope, timeline, and resources with minimal supervision
• Build and maintain strong client relationships at multiple levels
• Identify, assess, and mitigate project risks through proactive management
• Lead cross-functional teams and coordinate activities across multiple workstreams
• Provide guidance and mentorship to junior project management staff
• Drive project governance and ensure adherence to methodology and standards
• Manage escalations and complex issue resolution
• Contribute to process improvement initiatives and best practices
• Facilitate complex client requirements gathering and solution alignment
• Ensure smooth transition to support at project completion
• Prepare and present executive-level project status reports
• Transforms workflows to be AI-first by connecting tools, building scalable automations, and standardizing best practices across teams to drive efficiency and consistency
• Leads AI adoption by coaching others, identifying high-impact use cases, and balancing experimentation with governance and quality standards

Requirements:

• Bachelor's degree or equivalent experience
• 5–8 years of project management experience
• Experience managing complex implementation projects
• PMP certification or equivalent
• Demonstrated track record of using AI tools to improve delivery efficiency and project outcomes
• Demonstrated success in client-facing roles
• Advanced project management and leadership skills
• Exceptional client relationship management abilities
• Strategic thinking and problem-solving expertise
• Strong negotiation and conflict resolution skills
• Advanced proficiency leveraging AI tools to improve delivery quality and reduce administrative burden
• Ability to model and actively promote AI adoption among junior team members
• In-depth understanding of healthcare integration concepts
• Experience with change management techniques
• Advanced proficiency with project management tools and methodologies
• 3+ years in healthcare IT project management preferred