Program Manager / Project Manager (Client Delivery & Program Leadership)

ReefPoint Group is seeking Project Managers, Program Managers, Senior Program Managers, and Client Delivery Leaders to join our growing company. The role involves leading complex projects and programs while building trusted client relationships and ensuring successful delivery outcomes.

Responsibilities:

• Serve as the primary point of contact for client leadership, building trusted relationships and ensuring exceptional customer satisfaction
• Provide strategic guidance and delivery leadership across complex federal programs and consulting engagements
• Partner with executive stakeholders to align program objectives with organizational priorities
• Lead the planning, execution, and successful delivery of complex projects and enterprise programs
• Manage scope, schedules, budgets, risks, dependencies, and overall program health
• Ensure delivery milestones, quality standards, and contractual commitments are successfully achieved
• Identify risks, develop mitigation strategies, and proactively resolve delivery challenges
• Lead multidisciplinary teams across technical, operational, and consulting disciplines
• Coordinate internal resources, subcontractors, and client stakeholders to ensure successful execution
• Mentor project managers and team members while fostering collaboration and accountability
• Monitor financial performance, resource utilization, and delivery metrics
• Support staffing, workforce planning, and operational decision-making
• Drive continuous improvement across delivery processes and project management practices
• Identify opportunities to expand client relationships and support business growth
• Contribute to capture efforts, transition planning, and new program stand-up activities
• Collaborate with leadership on strategic planning and organizational initiatives

Requirements:

• Bachelor's degree in Business, Public Administration, Healthcare Administration, Information Systems, Engineering, or a related field
• Minimum 5 years of progressively responsible experience managing projects, programs, consulting engagements, or client delivery initiatives
• Experience leading cross-functional teams and managing multiple priorities in client-facing environments
• Demonstrated experience managing project scope, schedules, budgets, risks, and stakeholder communications
• Strong leadership, communication, facilitation, and relationship management skills
• Experience working directly with executive-level stakeholders and clients
• Strong analytical, organizational, and problem-solving skills
• Program Management
• Project Management
• Client Delivery
• Account Management
• Portfolio Management
• PMO Leadership
• Strategic Planning
• Operational Leadership
• Agile
• Scrum
• SAFe
• Waterfall
• Hybrid Delivery
• Budget Management
• Resource Planning
• Earned Value Management
• Risk Management
• Performance Metrics
• Contract Administration
• Experience supporting VA, DoD, DHA, CMS, HHS, or other federal agencies
• Experience leading consulting engagements
• Experience managing multi-disciplinary delivery teams
• Public Trust or Active Security Clearance
• PMP
• PgMP
• PMI-ACP
• Scrum Master
• ITIL
• Lean Six Sigma