Posting number: 202610723
Department: SOCIAL SERVICES
Division: PUBLIC ASSISTANCE
Job classification: Senior Human Services Specialist /C41
Posting type: Open
Categories: Social Services, Community and Social Services
Are you passionate about helping others and making a real impact on your community? Are you a compassionate and customer-oriented individual?
The Public Assistance Division of the Prince William County Department of Social Services is seeking a full-time Senior Human Services Specialist to join our Public Assistance team. In this role, you will have the opportunity to work directly with individuals and families, guiding them through the eligibility determination process for SNAP and Medical Assistance programs.
If you are looking for meaningful work in a supportive environment where you can grow both personally and professionally, consider applying today to join a team that truly makes a difference!
About This Role:
In this role, you will review applications and determine eligibility for SNAP and Medicaid based on program policies. You will conduct interviews, verify applicant details, and deliver compassionate customer service while explaining program benefits. Additionally, you will handle a high volume of work in a fast-paced, dynamic setting.
Minimum Requirements:
High school diploma or G.E.D and 4 years of experience determining eligibility for public assistance programs in VACMS.
Preferences:
Special Requirements (if applicable):
Work Schedule:
37.5-hour work week; manager will determine specific work schedule (sometime between 8:00 and 5:00 pm).
This is a telework-eligible role that may revert to in-office scheduling if business needs change. Employees who telework must have adequate workspace and internet connection.
Hiring Salary Range: $65,910.00 - $92,907.75 Annually
We also offer great benefits, including:
Full-time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here for PSLF for additional information.
NOTE: The above position description is intended to represent only the key areas of responsibility; specific position assignments will vary depending on the department's business needs. To view the class description in its entirety, click here.
Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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