LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Our high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality and range.
Our tools play a key role in customer workflows from discovery applications through to commercial manufacture and enable its customers to: bring new diagnostics and therapies to market; progress research and development; optimize food production; and continuously monitor and enhance the quality of food, the environment and consumer products.
LGC’s 175+ years of scientific heritage, combined with a track record of innovation and value-enhancing acquisitions, has enabled the company to build its product portfolio and expertise, and develop deep relationships with customers, industry partners and the global scientific community. Join us and help us achieve our mission of Science for a Safer World!
Our team of service personnel provide front-line technical support to LGC’s repertoire of laboratory instrumentation and consumables. What we do enables the scientific discovery of information that allows our customers to better feed the world, improve food safety, permit greater healthcare research and pharmaceutical discovery, and improve animal health…ultimately providing science for a safer world!
With a focus on always putting customers first, our Field Service Engineers work directly with an internal and external customer base to resolve technical equipment and software problems remotely and onsite at customer locations. They provide equipment and software training, log and forward instrument issues, and engineering design requests to the Field Service Advisor team. Operational attributes for this role include shadowing and assisting senior level Service Engineers during installations, individual performance of repairs, and individual performance of preventative maintenance on laboratory equipment at customer facilities to support other global field service teams. Field Service Engineer’s can pair with others to perform tasks as designated to complete customer requests in field, such as large instrument volume preventative maintenance visits.
This role collaborates closely with the Field Service Manager and other service team members to balance resources and to meet the needs of the customer and organization.
To perform this job successfully, an individual must be able to capably perform each of the following essential functions:
Essential Functions:
Knowledge, Experience, Skills, and Certifications
Essential Knowledge & Qualifications:
Preferred Knowledge & Qualifications:
Behavioural & Interpersonal Competencies:
The customary salary range for this position is:
Minimum pay rate: $29 USD per hour
Maximum pay rate: $43 USD per hour
The salary range provided covers the minimum and maximum amounts projected for this role. The base salary will be influenced by factors like experience, skills, and location.
What we offer (US based-employees):
Join LGC and become part of a team that values collaboration, integrity, and brilliance in all we do. We are committed to encouraging a workplace where everyone can thrive and contribute to our mission. Our positive and inclusive culture ensures that we can compete and succeed in our goals while encouraging respect and innovation.
All your information will be kept confidential according to EEO guidelines.
Our values:
Equal opportunities
LGC is committed to valuing every job applicant and employee for their distinct skills regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, parental responsibilities, religion, or belief. Shortlisting, interviewing, and selection procedures will always be performed without bias related to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
For more information about LGC, please visit our website www.lgcgroup.com
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