WHO WE ARE

KNAPP brings new technology to warehouse automation.

The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We, more than 8,000 employees of the KNAPP Group across over 60 locations worldwide, shaping the future-oriented intralogistics industry, are dedicated to making complexity simple.

One of KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

WHAT YOU GET TO DO

The Digital Media Specialist manages KNAPP US & Canadian digital content, website updates, paid and organic social media, video management, and marketing analytics. This role ensures all digital channels are current, on-brand and performing effectively. The Specialist partners with the Content Manager, Marketing Operations Manager and Event Manager to support campaigns, events, and content distribution while maintaining the technical and creative health of KNAPP’s web and media platforms.

Essential Functions & Responsibilities:

To perform this job successfully, the individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Coordinate website maintenance and functionality by working with external agencies, the Marketing Operations Manager, and Content Manager.
Create and update landing pages for new assets, events, press releases and announcements.
Execute all graphic design needs including ads, social posts, blogs, white papers and campaign assets.
- Manage HubSpot emails, templates and digital workflows supporting ongoing campaigns
- Own Vimeo channel organization, asset cleanup and video performance reporting.
Support video editing for monthly campaigns and project‑based customer storytelling.
Maintain website system health, check integrations and ensure correct functionality across platforms.
Partner with Event Manager on tradeshow‑related digital assets and website updates.
Support Content Manager with publishing blogs and enabling independent posting workflows.
Track digital performance across GA4, HubSpot Analytics and other reporting tools.

WHAT YOU HAVE

Bachelor’s degree in Digital Media, Graphic Design, Marketing, Communications, or a related field is preferred.
Minimum of 3 years of hands-on experience managing websites, digital campaigns, and multimedia assets in a B2B or corporate marketing environment.
Proven experience working with WordPress, Elementor or similar CMS platforms, including page creation, content updates, and coordination with external web development partners; basic HTML/CSS knowledge is a plus.
Advanced proficiency in Adobe Creative Cloud tools, including Photoshop, Illustrator, InDesign, and Premiere Pro, with the ability to produce high-quality digital assets efficiently.
Practical experience with video editing, basic motion graphics, and video asset management; familiarity with Vimeo channel organization and performance tracking.
Working knowledge of email platform such as HubSpot or simil.ar, including email templates.
Ability to track and interpret digital performance metrics using tools such as GA4, HubSpot Analytics, and platform-specific tools to inform optimization recommendations.
Ability to partner and cross-function effectively with Content, Marketing Operations, Events, and external vendors to support campaigns, events, and publishing workflows.
Strong focus on accuracy, consistency, system health, and digital hygiene across websites, integrations, and content libraries.
Ability to juggle multiple concurrent projects, meet deadlines, and adapt quickly to shifting priorities in a fast-paced marketing environment.

Core Competencies:

Relationship Building: Creating and maintaining positive, productive connections.
- Initiates contact with new stakeholders.
- Maintains regular communication with key contacts.
- Builds trust through consistent actions.
Initiative: Taking proactive steps without being prompted.
- Identifies and acts on opportunities for improvement.
- Volunteers for new tasks or responsibilities.
- Solves minor issues before they escalate.
Innovation: Generating new ideas or improving existing processes.
- Proposes creative solutions to problems.
- Experiments with new methods or tools.
- Challenges the status quo constructively.
Learning Agility: Quickly learning and applying new knowledge or skills.
- Seeks feedback to improve performance.
- Applies lessons learned to new situations.
- Adapts quickly to new technologies or systems.

Working Conditions & Environment:

Overtime if required by work.
Occasional travel required.
Professional office etiquette required at all times.
Physical requirements: sitting for long periods of time, standing, walking, climbing ladders, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 50lbs.

WHAT YOU WILL GET

2 remote days per week
Half day Fridays
A beautiful new, state-of-the-art, office complex in Kennesaw, GA
Industry competitive compensation
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance
Subsidized food delivery
Monthly celebrations
Quarterly employee events
Corporate Social Responsibility including recycling, sustainability and volunteering

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”

Content Manager

Key skills

About this role