Experience in a high-growth startup, payroll, HRIS, or benefits technology environment preferred.

Experience supporting leave of absence administration in a multistate environment.
Comfortable working within queue-based operational workflows and managing competing priorities.
Growth mindset with a bias toward action and continuous improvement.
Empathy for employees navigating complex leave experiences.
Experience analyzing operational data to identify trends and improve performance.
Proficiency with tools such as Metabase, Asana, HubSpot, Google Sheets/Excel, or similar platforms.
Ability to quickly learn technical product functionality and operational systems.

Product Operations Associate

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