Customer Service Representative (Remote Travel Support)

HT Travels is seeking customer-focused individuals to join their team as Customer Service Representatives supporting travel-related operations. In this role, you will assist clients with inquiries and ensure a positive overall experience throughout the planning process.

Responsibilities:

• Respond to client inquiries professionally and promptly
• Provide travel-related information and updates
• Assist with reservation confirmations and scheduling coordination
• Maintain accurate client records and documentation
• Follow up regarding pending travel details
• Support clients throughout the planning and booking process
• Help ensure a seamless and organized customer experience

Requirements:

• Strong customer service skills
• Professional communication abilities
• Detail-oriented and organized
• Comfortable working remotely
• Ability to manage multiple priorities
• Positive attitude and willingness to learn